LIFE CARE CENTER OF WILBRAHAM
2399 BOSTON ROAD, WILBRAHAM, MA 01095 · CCN 225543
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Partnership
- Certified beds
- 123
- Avg residents/day
- 114.3
- Phone
- 4135963111
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-12 | 14 | 8.9 | 9.5 | +5.1 worse |
| 2 | 2023-12-15 | 9 | 10.0 | 9.8 | -1.0 better |
| 3 | 2022-05-13 | 10 | 12.7 | 9.3 | -2.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 1 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.73 | 31.4% |
| RN staffing (reported) | 0.75 | 17.4% |
| Total nurse staffing (adjusted) | 3.84 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- LIFE CARE CENTERS OF AMERICA
- Facilities in chain
- 194
- Chain avg overall
- 3.50 / 5
Inspection citations (33)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-03-12 · Health · corrected 2025-04-09
Potential for minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-12 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- CF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-15 · Health · corrected 2024-01-31
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-12-15 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-05-13 · Health · corrected 2022-06-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LIFE CARE AFFILIATES II | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | 1993-06-01 |
| PRESTON, FORREST | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 99% | 1993-06-01 |
| LIFE CARE AFFILIATES II | Organization | GENERAL PARTNERSHIP INTEREST | — | 1993-06-01 |
| PRESTON, FORREST | Individual | LIMITED PARTNERSHIP INTEREST | — | 1987-08-28 |
| DEVELOPERS INVESTMENT COMPANY INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1993-06-01 |
| LIFE CARE AFFILIATES II | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1993-06-01 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1991-07-12 |
| WILBRAHAM MEDICAL INVESTORS LP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1991-07-12 |
| ELDER, ANN MARIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| FLETCHER, TODD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-13 |
| LONG, ZOFIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2004-03-15 |
| LOPATA, DENNIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-08-06 |
| PRESTON, AUBREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-13 |
| SPARKS, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-06 |
| ZIEGLER, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-13 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — | 1994-04-21 |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — | 1999-08-16 |
| LAY, LISA | Individual | CORPORATE OFFICER | — | 2018-02-09 |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — | 2011-04-01 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — | 2000-09-22 |
Other facilities in WILBRAHAM
| Name | Overall | Beds |
|---|---|---|
| HAMPDEN POST ACUTE | ★★☆☆☆ | 135 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.