HAMPDEN POST ACUTE
9 MAPLE STREET, WILBRAHAM, MA 01095 · CCN 225295
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Partnership
- Certified beds
- 135
- Avg residents/day
- 112.5
- Phone
- 4135962411
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-09-16 | 6 | 8.9 | 9.5 | -2.9 better |
| 2 | 2023-06-27 | 12 | 10.0 | 9.8 | +2.0 worse |
| 3 | 2022-06-30 | 42 | 12.7 | 9.3 | +29.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.63 | 65.4% |
| RN staffing (reported) | 0.41 | 50.0% |
| Total nurse staffing (adjusted) | 3.33 | — |
Fines & penalties
- Total fines
- $26,266
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- MARQUIS HEALTH SERVICES
- Facilities in chain
- 81
- Chain avg overall
- 3.00 / 5
Inspection citations (60)5 actual harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-09-16 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-09-16 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-16 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-09-16 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-09-16 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-09-16 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-27 · Health · corrected 2023-07-20
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-06-27 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-06-30 · Health · corrected 2022-08-26
Potential for minimal harm
- CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-06-30 · Health · corrected 2022-08-26
Potential for minimal harm
- BF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-06-30 · Health · corrected 2022-09-08
Potential for minimal harm
- BF0641Ensure each resident receives an accurate assessment.2022-06-30 · Health · corrected 2022-08-26
Potential for minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-06-30 · Health · corrected 2022-09-08
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-30 · Health · corrected 2022-09-08
Potential for more than minimal harm
- FF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-06-30 · Health · corrected 2022-09-08
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- HF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-06-30 · Health · corrected 2022-08-26
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-30 · Health · corrected 2022-08-26
Actual harm
- DF0687Provide appropriate foot care.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- HF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-06-30 · Health · corrected 2022-08-26
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-06-30 · Health · corrected 2022-09-08
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2022-06-30 · Health · corrected 2022-08-26
Actual harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-06-30 · Health · corrected 2022-09-08
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-06-30 · Health · corrected 2022-08-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-06-30 · Health · corrected 2022-09-08
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HAMPDEN HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2025-05-28 |
| NFR 2020 IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| QUINTO NEXGEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| RSBRMK HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| SK NEXGEN TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| TRYKO NEXGEN HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| UAK 2020 IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| UKR NEXGEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| YK NEXGEN TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| YR NEXGEN TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-28 |
| MARQUIS LIMITED LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-28 |
| NUTRACO LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-28 |
| RELIANT PRO REHAB LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-28 |
| CROWLEY, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-28 |
| JAGADEESAN, UDAYA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-28 |
| POSEN, MINDEE | Individual | CORPORATE OFFICER | — | 2025-05-28 |
| POPULAR BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2025-05-28 |
Other facilities in WILBRAHAM
| Name | Overall | Beds |
|---|---|---|
| LIFE CARE CENTER OF WILBRAHAM | ★★★★☆ | 123 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.