Starfile / Massachusetts

CARE ONE AT REDSTONE

135 BENTON DRIVE, EAST LONGMEADOW, MA 01028 · CCN 225299

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$16,720

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

CAREONE

Facilities in chain

37

Chain avg overall

3.40 / 5

Inspection citations (50)4 actual harm

1. GF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-10-22 · Health · corrected 2025-09-20

   Actual harm

2. BF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-08-20 · Health · corrected 2025-09-12

   Potential for minimal harm

3. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-08-20 · Health · corrected 2025-09-12

   Potential for more than minimal harm

4. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-20 · Health · corrected 2025-09-12

   Potential for more than minimal harm

5. DF0687Provide appropriate foot care.2025-08-20 · Health · corrected 2025-09-12

   Potential for more than minimal harm

6. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-20 · Health · corrected 2025-09-12

   Potential for more than minimal harm

7. DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2025-08-20 · Health · corrected 2025-09-12

   Potential for more than minimal harm

8. DF0880Provide and implement an infection prevention and control program.2025-08-20 · Health · corrected 2025-09-12

   Potential for more than minimal harm

9. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-06-25 · Health · corrected 2024-05-02

   Potential for more than minimal harm

10. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-25 · Health · corrected 2025-05-02

    Potential for more than minimal harm

11. DF0760Ensure that residents are free from significant medication errors.2025-06-25 · Health · corrected 2025-05-02

    Potential for more than minimal harm

12. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-03 · Health · corrected 2025-05-02

    Potential for more than minimal harm

13. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-03 · Health · corrected 2025-05-02

    Potential for more than minimal harm

14. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

15. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

16. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

17. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

18. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

19. DF0685Assist a resident in gaining access to vision and hearing services.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

20. EF0697Provide safe, appropriate pain management for a resident who requires such services.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

21. DF0699Provide care or services that was trauma informed and/or culturally competent.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

22. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

23. DF0760Ensure that residents are free from significant medication errors.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

24. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

25. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

26. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

27. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-06 · Health · corrected 2024-07-16

    Potential for more than minimal harm

28. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-17 · Health · corrected 2024-02-13

    Potential for more than minimal harm

29. EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-11-06 · Health · corrected 2023-11-30

    Potential for more than minimal harm

30. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-11-06 · Health · corrected 2023-11-30

    Potential for more than minimal harm

31. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

32. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

33. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

34. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

35. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-07 · Health · corrected 2023-03-31

    Potential for more than minimal harm

36. DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

37. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-02-07 · Health · corrected 2023-03-20

    Actual harm

38. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-02-07 · Health · corrected 2023-03-20

    Actual harm

39. DF0687Provide appropriate foot care.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

40. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

41. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

42. GF0692Provide enough food/fluids to maintain a resident's health.2023-02-07 · Health · corrected 2023-03-20

    Actual harm

43. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

44. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

45. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-02-07 · Health · corrected 2023-03-31

    Potential for more than minimal harm

46. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

47. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

48. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

49. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

50. FF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2023-02-07 · Health · corrected 2023-03-20

    Potential for more than minimal harm

Ownership

Other facilities in EAST LONGMEADOW

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.