Starfile

Starfile / Massachusetts

Chestnut Hill Health and Rehabilitation Center LLC

32 CHESTNUT STREET, EAST LONGMEADOW, MA 01028 · CCN 225303

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★★☆☆ 3
Quality measures
★★★☆☆ 3
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
135
Avg residents/day
118.8
Phone
4135251893

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12025-05-2098.99.5+0.1 worse
22024-03-14810.09.8-2.0 better
32022-09-231112.79.3-1.7 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Resident assessment and care planning3
Nutrition and dietary2
Pharmacy service2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.57
RN staffing (reported)0.29
Total nurse staffing (adjusted)3.58

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
1
Payment denials
1

Chain

Chain
VANTAGE CARE
Facilities in chain
8
Chain avg overall
2.10 / 5

Inspection citations (28)

  1. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-28 · Health · corrected 2025-07-04

    Potential for more than minimal harm

  2. DF0637Assess the resident when there is a significant change in condition2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  3. BF0641Ensure each resident receives an accurate assessment.2025-05-20 · Health · corrected 2025-06-27

    Potential for minimal harm

  4. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  5. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  6. DF0759Ensure medication error rates are not 5 percent or greater.2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  7. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  8. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  9. EF0880Provide and implement an infection prevention and control program.2025-05-20 · Health · corrected 2025-06-27

    Potential for more than minimal harm

  10. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-11 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  11. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-14 · Health · corrected 2024-04-21

    Potential for more than minimal harm

  12. BF0641Ensure each resident receives an accurate assessment.2024-03-14 · Health · corrected 2024-04-21

    Potential for minimal harm

  13. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-14 · Health · corrected 2024-04-21

    Potential for more than minimal harm

  14. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-03-14 · Health · corrected 2024-04-21

    Potential for more than minimal harm

  15. DF0759Ensure medication error rates are not 5 percent or greater.2024-03-14 · Health · corrected 2024-04-21

    Potential for more than minimal harm

  16. DF0760Ensure that residents are free from significant medication errors.2024-03-14 · Health · corrected 2024-04-21

    Potential for more than minimal harm

  17. DF0790Provide routine and 24-hour emergency dental care for each resident.2024-03-14 · Health · corrected 2024-04-21

    Potential for more than minimal harm

  18. DF0880Provide and implement an infection prevention and control program.2023-05-09 · Health · corrected 2023-06-09

    Potential for more than minimal harm

  19. BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-09-23 · Health · corrected 2022-11-05

    Potential for minimal harm

  20. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-09-23 · Health · corrected 2022-11-05

    Potential for minimal harm

  21. CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-09-23 · Health · corrected 2022-11-05

    Potential for minimal harm

  22. EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-09-23 · Health · corrected 2022-11-05

    Potential for more than minimal harm

  23. DF0637Assess the resident when there is a significant change in condition2022-09-23 · Health · corrected 2022-11-05

    Potential for more than minimal harm

  24. FF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-09-23 · Health · corrected 2022-11-05

    Potential for more than minimal harm

  25. CF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2022-09-23 · Health · corrected 2022-11-05

    Potential for minimal harm

  26. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2022-09-23 · Health · corrected 2022-11-05

    Potential for more than minimal harm

  27. EF0880Provide and implement an infection prevention and control program.2022-09-23 · Health · corrected 2022-11-05

    Potential for more than minimal harm

  28. DF0926Have policies on smoking.2022-09-23 · Health · corrected 2022-11-05

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
BEAR MOUNTAIN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-11-21
DOYLE, THOMASIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST33%2019-11-21
WYNNE, JOHNIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST33%2021-06-01
ZISKIN, SCOTTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST33%2021-06-01
DOYLE, THOMASIndividualCORPORATE OFFICER2019-11-21
WYNNE, JOHNIndividualCORPORATE OFFICER2021-06-01
ZISKIN, SCOTTIndividualCORPORATE OFFICER2021-06-01
SLONE, HILARYIndividualW-2 MANAGING EMPLOYEE2022-01-03

Other facilities in EAST LONGMEADOW

NameOverallBeds
EAST LONGMEADOW SKILLED NURSING CENTER★★★★☆131
CARE ONE AT REDSTONE★★☆☆☆254

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.