Chestnut Hill Health and Rehabilitation Center LLC
32 CHESTNUT STREET, EAST LONGMEADOW, MA 01028 · CCN 225303
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 135
- Avg residents/day
- 118.8
- Phone
- 4135251893
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-20 | 9 | 8.9 | 9.5 | +0.1 worse |
| 2 | 2024-03-14 | 8 | 10.0 | 9.8 | -2.0 better |
| 3 | 2022-09-23 | 11 | 12.7 | 9.3 | -1.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 3 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.57 | — |
| RN staffing (reported) | 0.29 | — |
| Total nurse staffing (adjusted) | 3.58 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 1
- Payment denials
- 1
Chain
- Chain
- VANTAGE CARE
- Facilities in chain
- 8
- Chain avg overall
- 2.10 / 5
Inspection citations (28)
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-28 · Health · corrected 2025-07-04
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2025-05-20 · Health · corrected 2025-06-27
Potential for minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-05-20 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-11 · Health · corrected 2025-01-10
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-14 · Health · corrected 2024-04-21
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-03-14 · Health · corrected 2024-04-21
Potential for minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-14 · Health · corrected 2024-04-21
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-03-14 · Health · corrected 2024-04-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-03-14 · Health · corrected 2024-04-21
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-03-14 · Health · corrected 2024-04-21
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2024-03-14 · Health · corrected 2024-04-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-09 · Health · corrected 2023-06-09
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-09-23 · Health · corrected 2022-11-05
Potential for minimal harm
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-09-23 · Health · corrected 2022-11-05
Potential for minimal harm
- CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-09-23 · Health · corrected 2022-11-05
Potential for minimal harm
- EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-09-23 · Health · corrected 2022-11-05
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2022-09-23 · Health · corrected 2022-11-05
Potential for more than minimal harm
- FF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-09-23 · Health · corrected 2022-11-05
Potential for more than minimal harm
- CF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2022-09-23 · Health · corrected 2022-11-05
Potential for minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2022-09-23 · Health · corrected 2022-11-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-09-23 · Health · corrected 2022-11-05
Potential for more than minimal harm
- DF0926Have policies on smoking.2022-09-23 · Health · corrected 2022-11-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BEAR MOUNTAIN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-11-21 |
| DOYLE, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-11-21 |
| WYNNE, JOHN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2021-06-01 |
| ZISKIN, SCOTT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2021-06-01 |
| DOYLE, THOMAS | Individual | CORPORATE OFFICER | — | 2019-11-21 |
| WYNNE, JOHN | Individual | CORPORATE OFFICER | — | 2021-06-01 |
| ZISKIN, SCOTT | Individual | CORPORATE OFFICER | — | 2021-06-01 |
| SLONE, HILARY | Individual | W-2 MANAGING EMPLOYEE | — | 2022-01-03 |
Other facilities in EAST LONGMEADOW
| Name | Overall | Beds |
|---|---|---|
| EAST LONGMEADOW SKILLED NURSING CENTER | ★★★★☆ | 131 |
| CARE ONE AT REDSTONE | ★★☆☆☆ | 254 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.