WILLOWBROOKE COURT AT COUNTRY HOUSE
4830 KENNETT PIKE, WILMINGTON, DE 19807 · CCN 085003
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 14
- Avg residents/day
- 5.6
- Phone
- 3026545101
Inspection history vs Delaware & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Delaware avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-26 | 2 | 13.5 | 9.5 | -11.5 better |
| 2 | 2024-02-09 | 3 | 13.6 | 9.8 | -10.6 better |
| 3 | 2022-04-26 | 1 | 12.6 | 9.3 | -11.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident rights | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.88 | — |
| RN staffing (reported) | 1.32 | — |
| Total nurse staffing (adjusted) | 5.08 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ACTS RETIREMENT-LIFE COMMUNITIES
- Facilities in chain
- 26
- Chain avg overall
- 4.80 / 5
Inspection citations (6)
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-02-26 · Health · corrected 2025-04-24
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-26 · Health · corrected 2025-04-24
Potential for more than minimal harm
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-02-09 · Health · corrected 2024-03-18
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-09 · Health · corrected 2024-03-18
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-09 · Health · corrected 2024-03-18
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-04-26 · Health · corrected 2022-06-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ACTS RETIREMENT-LIFE COMMUNITIES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-07-01 |
| ACTS MANAGEMENT SERVICES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-01 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-01 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-12-31 |
| AHERN, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-01 |
| CHRISTIANSEN, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-05-25 |
| FOX, GLENN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-01-01 |
| GRANT, GERALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-05-04 |
| ALLMOND, SUSAN | Individual | CORPORATE DIRECTOR | — | 2015-01-01 |
| BROD, KATHRYN | Individual | CORPORATE DIRECTOR | — | 2024-02-15 |
| CALLAWAY, WARREN | Individual | CORPORATE DIRECTOR | — | 2022-03-30 |
| CHAMBERLAIN, LINDA | Individual | CORPORATE DIRECTOR | — | 2025-01-01 |
| CHRISTIANSEN, KAREN | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| DETWEILER, HAROLD | Individual | CORPORATE DIRECTOR | — | 2009-11-01 |
| ESTERHAI, JOHN | Individual | CORPORATE DIRECTOR | — | 1996-05-01 |
| GERNER, ELRIC | Individual | CORPORATE DIRECTOR | — | 2009-04-01 |
| GLYNN, JAMES | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| GRANT, GERALD | Individual | CORPORATE DIRECTOR | — | 2017-05-04 |
| GREER, JASON | Individual | CORPORATE DIRECTOR | — | 2022-03-30 |
| KELLY, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2020-02-11 |
| LAMMERS, JOHN | Individual | CORPORATE DIRECTOR | — | 2020-12-15 |
| LAWSON, DANIEL | Individual | CORPORATE DIRECTOR | — | 2019-06-11 |
| MASHNER, MARVIN | Individual | CORPORATE DIRECTOR | — | 1991-01-01 |
| MIDDLEBROOKS, DANIEL | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| REICHARD, DAWN | Individual | CORPORATE DIRECTOR | — | 2025-06-01 |
| AHERN, SUSAN | Individual | CORPORATE OFFICER | — | 2020-01-01 |
| ALLMOND, SUSAN | Individual | CORPORATE OFFICER | — | 2025-01-01 |
| CHRISTIANSEN, KAREN | Individual | CORPORATE OFFICER | — | 2010-05-25 |
| FOX, GLENN | Individual | CORPORATE OFFICER | — | 2017-01-01 |
| GERNER, ELRIC | Individual | CORPORATE OFFICER | — | 2010-01-01 |
| GRANT, GERALD | Individual | CORPORATE OFFICER | — | 2017-05-04 |
| LAWSON, DANIEL | Individual | CORPORATE OFFICER | — | 2025-01-01 |
| MASHNER, MARVIN | Individual | CORPORATE OFFICER | — | 2025-01-01 |
Other facilities in WILMINGTON
| Name | Overall | Beds |
|---|---|---|
| ENCORE AT WINDSOR HILLS | ★★★★★ | 46 |
| CADIA REHABILITATION SILVERSIDE | ★★★★☆ | 116 |
| REGENCY HEALTHCARE & REHAB CENTER | ★★★★☆ | 100 |
| COMPLETE CARE AT HILLSIDE LLC | ★★★★☆ | 106 |
| KENTMERE REHABILITATION AND HEALTHCARE CENTER | ★★★☆☆ | 104 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.