KENTMERE REHABILITATION AND HEALTHCARE CENTER
1900 LOVERING AVENUE, WILMINGTON, DE 19806 · CCN 085001
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Other
- Certified beds
- 104
- Avg residents/day
- 91.1
- Phone
- 3026523311
Inspection history vs Delaware & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Delaware avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-22 | 20 | 13.5 | 9.5 | +6.5 worse |
| 2 | 2023-10-12 | 12 | 13.6 | 9.8 | -1.6 better |
| 3 | 2021-12-09 | 12 | 12.6 | 9.3 | -0.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 7 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Environmental | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.38 | 39.8% |
| RN staffing (reported) | 0.88 | 33.3% |
| Total nurse staffing (adjusted) | 5.01 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (44)1 immediate jeopardy1 actual harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-13 · Health · corrected 2026-02-11
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-12-13 · Health · corrected 2026-02-11
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-13 · Health · corrected 2026-02-11
Actual harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-12-13 · Health · corrected 2026-02-11
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- FF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2024-11-22 · Health · corrected 2025-01-29
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-10-12 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2021-12-09 · Health · corrected 2022-01-07
Potential for more than minimal harm
- KF0880Provide and implement an infection prevention and control program.2021-12-09 · Health · corrected 2022-01-07
Immediate jeopardy
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| KENTMERE REHABILITATION AND HEALTHCARE CENTER INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1966-07-05 |
| MAHLER, EILEEN | Individual | CORPORATE DIRECTOR | — | 1967-01-01 |
| MAHLER, EILEEN | Individual | W-2 MANAGING EMPLOYEE | — | 1967-01-01 |
Other facilities in WILMINGTON
| Name | Overall | Beds |
|---|---|---|
| ENCORE AT WINDSOR HILLS | ★★★★★ | 46 |
| WILLOWBROOKE COURT AT COUNTRY HOUSE | ★★★★★ | 14 |
| CADIA REHABILITATION SILVERSIDE | ★★★★☆ | 116 |
| COMPLETE CARE AT HILLSIDE LLC | ★★★★☆ | 106 |
| REGENCY HEALTHCARE & REHAB CENTER | ★★★★☆ | 100 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.