Starfile

Starfile / California

WEST COVINA HEALTHCARE CENTER

850 S. SUNKIST AVE., WEST COVINA, CA 91790 · CCN 055992

Ratings

Overall
★★★☆☆ 3
Health inspection
★★★☆☆ 3
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
97
Avg residents/day
84.5
Phone
6269623368

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-12-051315.69.5-2.6 better
22024-10-032117.49.8+3.6 worse
32023-10-131817.19.3+0.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care3
Resident assessment and care planning2
Resident rights2
Nutrition and dietary1
Pharmacy service1
Environmental1
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.0841.2%
RN staffing (reported)0.3855.6%
Total nurse staffing (adjusted)3.91

Fines & penalties

Total fines
$86,320
Number of fines
4
Number of penalties
6
Payment denials
2

Chain

Chain
CAMBRIDGE HEALTHCARE SERVICES
Facilities in chain
32
Chain avg overall
2.60 / 5

Inspection citations (52)3 actual harm

  1. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2026-01-02 · Health · corrected 2026-01-23

    Potential for more than minimal harm

  2. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-12-05 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  3. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-12-05 · Health · corrected 2025-12-24

    Potential for more than minimal harm

  4. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-12-05 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2025-12-05 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  6. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-05 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  7. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-05 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  8. BF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-12-05 · Health · corrected 2025-12-26

    Potential for minimal harm

  9. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-05 · Health · corrected 2025-12-24

    Potential for more than minimal harm

  10. EF0880Provide and implement an infection prevention and control program.2025-12-05 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  11. DF0881Implement a program that monitors antibiotic use.2025-12-05 · Health · corrected 2025-12-16

    Potential for more than minimal harm

  12. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-12-05 · Health · corrected 2025-12-06

    Potential for minimal harm

  13. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-25 · Health · corrected 2025-08-18

    Potential for more than minimal harm

  14. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-27 · Health · corrected 2025-01-17

    Potential for more than minimal harm

  15. EF0558Reasonably accommodate the needs and preferences of each resident.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  16. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  17. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  18. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  19. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  20. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  21. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  22. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  23. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  24. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  25. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-10-03 · Health · corrected 2024-10-25

    Potential for minimal harm

  26. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-10-03 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  27. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-03 · Health · corrected 2024-07-26

    Potential for more than minimal harm

  28. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-24 · Health · corrected 2024-07-17

    Potential for more than minimal harm

  29. DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-07 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  30. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-06 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  31. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-06 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  32. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-03-28 · Health · corrected 2024-04-30

    Potential for more than minimal harm

  33. GF0760Ensure that residents are free from significant medication errors.2024-03-28 · Health · corrected 2024-04-30

    Actual harm

  34. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-28 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  35. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-31 · Health · corrected 2024-02-23

    Actual harm

  36. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-31 · Health · corrected 2024-02-23

    Potential for more than minimal harm

  37. EF0880Provide and implement an infection prevention and control program.2023-11-28 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  38. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-10-13 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  39. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-13 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  40. DF0679Provide activities to meet all resident's needs.2023-10-13 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  41. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-13 · Health · corrected 2023-11-17

    Actual harm

  42. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-13 · Health · corrected 2023-11-06

    Potential for more than minimal harm

  43. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-10-13 · Health · corrected 2023-11-06

    Potential for more than minimal harm

  44. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-10-13 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  45. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-10-13 · Health · corrected 2023-11-06

    Potential for more than minimal harm

  46. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-10-13 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  47. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2023-10-13 · Health · corrected 2023-10-13

    Potential for minimal harm

  48. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-07 · Health · corrected 2023-08-25

    Potential for more than minimal harm

  49. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-30 · Health · corrected 2023-06-26

    Potential for more than minimal harm

  50. DF0880Provide and implement an infection prevention and control program.2023-05-30 · Health · corrected 2023-06-26

    Potential for more than minimal harm

  51. EF0880Provide and implement an infection prevention and control program.2023-05-26 · Health · corrected 2023-06-26

    Potential for more than minimal harm

  52. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-03-04 · Health · corrected 2023-04-24

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
AG FACILITIES OPERATIONS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2003-08-11
IRA E SMEDRA LIVING TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%2017-08-11
WIN WIN ENTERPRISES, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%2003-08-11
BH ALLIANCEOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%2003-08-11
LUTZ, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL2012-02-01
MANOJO, SHEILAIndividualOPERATIONAL/MANAGERIAL CONTROL2024-11-11
MEHTA, KRUNALIndividualOPERATIONAL/MANAGERIAL CONTROL2013-09-09
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL2020-12-14
SMEDRA, IRAIndividualOPERATIONAL/MANAGERIAL CONTROL2003-08-11
VIDALES, MIGUELIndividualOPERATIONAL/MANAGERIAL CONTROL2021-03-01
WINTNER, JACOBIndividualOPERATIONAL/MANAGERIAL CONTROL2003-08-11
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2013-10-01
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-24
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-03

Other facilities in WEST COVINA

NameOverallBeds
BEACON HEALTHCARE CENTER★★★★★54
WEST HAVEN HEALTHCARE★★★☆☆99
WEST COVINA MEDICAL CENTER D/P SNF★★★☆☆33
CLARA BALDWIN STOCKER HOME FOR WOMEN★★☆☆☆48

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.