WEST COVINA HEALTHCARE CENTER
850 S. SUNKIST AVE., WEST COVINA, CA 91790 · CCN 055992
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 97
- Avg residents/day
- 84.5
- Phone
- 6269623368
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-05 | 13 | 15.6 | 9.5 | -2.6 better |
| 2 | 2024-10-03 | 21 | 17.4 | 9.8 | +3.6 worse |
| 3 | 2023-10-13 | 18 | 17.1 | 9.3 | +0.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.08 | 41.2% |
| RN staffing (reported) | 0.38 | 55.6% |
| Total nurse staffing (adjusted) | 3.91 | — |
Fines & penalties
- Total fines
- $86,320
- Number of fines
- 4
- Number of penalties
- 6
- Payment denials
- 2
Chain
- Chain
- CAMBRIDGE HEALTHCARE SERVICES
- Facilities in chain
- 32
- Chain avg overall
- 2.60 / 5
Inspection citations (52)3 actual harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2026-01-02 · Health · corrected 2026-01-23
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-12-05 · Health · corrected 2025-12-24
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- BF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-12-05 · Health · corrected 2025-12-26
Potential for minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-05 · Health · corrected 2025-12-24
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-12-05 · Health · corrected 2025-12-06
Potential for minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-25 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-27 · Health · corrected 2025-01-17
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-10-03 · Health · corrected 2024-10-25
Potential for minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-10-03 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-03 · Health · corrected 2024-07-26
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-24 · Health · corrected 2024-07-17
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-07 · Health · corrected 2024-07-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-06 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-06 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-03-28 · Health · corrected 2024-04-30
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2024-03-28 · Health · corrected 2024-04-30
Actual harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-28 · Health · corrected 2024-04-22
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-31 · Health · corrected 2024-02-23
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-31 · Health · corrected 2024-02-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-11-28 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-10-13 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-13 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2023-10-13 · Health · corrected 2023-11-01
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-13 · Health · corrected 2023-11-17
Actual harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-13 · Health · corrected 2023-11-06
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-10-13 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-10-13 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-10-13 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-10-13 · Health · corrected 2023-11-15
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2023-10-13 · Health · corrected 2023-10-13
Potential for minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-07 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-30 · Health · corrected 2023-06-26
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-30 · Health · corrected 2023-06-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-05-26 · Health · corrected 2023-06-26
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-03-04 · Health · corrected 2023-04-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| AG FACILITIES OPERATIONS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2003-08-11 |
| IRA E SMEDRA LIVING TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | 2017-08-11 |
| WIN WIN ENTERPRISES, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | 2003-08-11 |
| BH ALLIANCE | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2003-08-11 |
| LUTZ, LINDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-02-01 |
| MANOJO, SHEILA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-11 |
| MEHTA, KRUNAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-09-09 |
| SALAZAR, PAULINA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-12-14 |
| SMEDRA, IRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-08-11 |
| VIDALES, MIGUEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-03-01 |
| WINTNER, JACOB | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-08-11 |
| CAMBRIDGE HEALTHCARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-10-01 |
| BUTENKO, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-24 |
| CAPELA, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-03 |
Other facilities in WEST COVINA
| Name | Overall | Beds |
|---|---|---|
| BEACON HEALTHCARE CENTER | ★★★★★ | 54 |
| WEST HAVEN HEALTHCARE | ★★★☆☆ | 99 |
| WEST COVINA MEDICAL CENTER D/P SNF | ★★★☆☆ | 33 |
| CLARA BALDWIN STOCKER HOME FOR WOMEN | ★★☆☆☆ | 48 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.