WEST COVINA MEDICAL CENTER D/P SNF
725 S. ORANGE AVENUE, WEST COVINA, CA 91790 · CCN 555649
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 33
- Avg residents/day
- 21.6
- Phone
- 6263388481
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-18 | 12 | 15.6 | 9.5 | -3.6 better |
| 2 | 2024-10-18 | 13 | 17.4 | 9.8 | -4.4 better |
| 3 | 2023-11-22 | 9 | 17.1 | 9.3 | -8.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 7.80 | — |
| RN staffing (reported) | 1.22 | — |
| Total nurse staffing (adjusted) | 3.15 | — |
Fines & penalties
- Total fines
- $7,026
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- ROLLINS-NELSON HEALTHCARE MANAGEMENT
- Facilities in chain
- 10
- Chain avg overall
- 2.10 / 5
Inspection citations (34)
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-23 · Health · corrected 2026-01-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-10-18 · Health · corrected 2024-11-07
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-11-22 · Health · corrected 2023-12-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WEST COVINA MEDICAL CENTER INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2015-04-04 |
| NELSON, WILLIAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2015-04-04 |
| ROLLINS, VICKI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2015-04-04 |
| WEST COVINA MEDICAL CENTER INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-04-04 |
| BESHARAT, FARID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-03-15 |
| BROOKS, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| FRANCISCO, ANN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-06 |
| ROLLINS, VICKI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-04-04 |
| NELSON, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2015-04-04 |
| ROLLINS, VICKI | Individual | CORPORATE DIRECTOR | — | 2015-04-04 |
| NELSON, WILLIAM | Individual | CORPORATE OFFICER | — | 2015-04-04 |
| ROLLINS, VICKI | Individual | CORPORATE OFFICER | — | 2015-04-04 |
| ROLLINS, VICKI | Individual | 5% OR GREATER SECURITY INTEREST | — | 2015-04-04 |
| WEST COVINA PROPERTY HOLDING, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2015-04-04 |
| NELSON, WILLIAM | Individual | 5% OR GREATER MORTGAGE INTEREST | — | 2015-04-04 |
| ROLLINS, VICKI | Individual | 5% OR GREATER MORTGAGE INTEREST | — | 2015-04-04 |
Other facilities in WEST COVINA
| Name | Overall | Beds |
|---|---|---|
| BEACON HEALTHCARE CENTER | ★★★★★ | 54 |
| WEST COVINA HEALTHCARE CENTER | ★★★☆☆ | 97 |
| WEST HAVEN HEALTHCARE | ★★★☆☆ | 99 |
| CLARA BALDWIN STOCKER HOME FOR WOMEN | ★★☆☆☆ | 48 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.