Starfile

Starfile / California

WEST COVINA MEDICAL CENTER D/P SNF

725 S. ORANGE AVENUE, WEST COVINA, CA 91790 · CCN 555649

Ratings

Overall
★★★☆☆ 3
Health inspection
★★★★☆ 4
Quality measures
★★★☆☆ 3
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
33
Avg residents/day
21.6
Phone
6263388481

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-12-181215.69.5-3.6 better
22024-10-181317.49.8-4.4 better
32023-11-22917.19.3-8.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning4
Resident rights1
Nutrition and dietary1
Pharmacy service3
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)7.80
RN staffing (reported)1.22
Total nurse staffing (adjusted)3.15

Fines & penalties

Total fines
$7,026
Number of fines
3
Number of penalties
3
Payment denials
0

Chain

Chain
ROLLINS-NELSON HEALTHCARE MANAGEMENT
Facilities in chain
10
Chain avg overall
2.10 / 5

Inspection citations (34)

  1. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-23 · Health · corrected 2026-01-15

    Potential for more than minimal harm

  2. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  3. DF0637Assess the resident when there is a significant change in condition2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  4. DF0641Ensure each resident receives an accurate assessment.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  5. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  6. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  7. DF0692Provide enough food/fluids to maintain a resident's health.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  8. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  9. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  10. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  11. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  12. DF0880Provide and implement an infection prevention and control program.2025-12-18 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  13. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  14. EF0558Reasonably accommodate the needs and preferences of each resident.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  15. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  16. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  17. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  18. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  19. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  20. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  21. EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  22. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  23. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  24. DF0880Provide and implement an infection prevention and control program.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  25. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-10-18 · Health · corrected 2024-11-07

    Potential for more than minimal harm

  26. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  27. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  28. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  29. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  30. EF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  31. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  32. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  33. EF0880Provide and implement an infection prevention and control program.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

  34. DF0908Keep all essential equipment working safely.2023-11-22 · Health · corrected 2023-12-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
WEST COVINA MEDICAL CENTER INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST2015-04-04
NELSON, WILLIAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST2015-04-04
ROLLINS, VICKIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST2015-04-04
WEST COVINA MEDICAL CENTER INCOrganizationOPERATIONAL/MANAGERIAL CONTROL2015-04-04
BESHARAT, FARIDIndividualOPERATIONAL/MANAGERIAL CONTROL2022-03-15
BROOKS, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL2025-01-01
FRANCISCO, ANNIndividualOPERATIONAL/MANAGERIAL CONTROL2022-09-06
ROLLINS, VICKIIndividualOPERATIONAL/MANAGERIAL CONTROL2015-04-04
NELSON, WILLIAMIndividualCORPORATE DIRECTOR2015-04-04
ROLLINS, VICKIIndividualCORPORATE DIRECTOR2015-04-04
NELSON, WILLIAMIndividualCORPORATE OFFICER2015-04-04
ROLLINS, VICKIIndividualCORPORATE OFFICER2015-04-04
ROLLINS, VICKIIndividual5% OR GREATER SECURITY INTEREST2015-04-04
WEST COVINA PROPERTY HOLDING, LLCOrganization5% OR GREATER MORTGAGE INTEREST2015-04-04
NELSON, WILLIAMIndividual5% OR GREATER MORTGAGE INTEREST2015-04-04
ROLLINS, VICKIIndividual5% OR GREATER MORTGAGE INTEREST2015-04-04

Other facilities in WEST COVINA

NameOverallBeds
BEACON HEALTHCARE CENTER★★★★★54
WEST COVINA HEALTHCARE CENTER★★★☆☆97
WEST HAVEN HEALTHCARE★★★☆☆99
CLARA BALDWIN STOCKER HOME FOR WOMEN★★☆☆☆48

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.