Waterman Canyon Post Acute
1850 N. Waterman Ave., San Bernardino, CA 92404 · CCN 055565
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 166
- Avg residents/day
- 158.6
- Phone
- 9098821215
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-21 | 5 | 15.6 | 9.5 | -10.6 better |
| 2 | 2023-06-09 | 22 | 17.4 | 9.8 | +4.6 worse |
| 3 | 2021-05-24 | 17 | 17.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident rights | 2 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.93 | 43.4% |
| RN staffing (reported) | 0.25 | 22.2% |
| Total nurse staffing (adjusted) | 3.46 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (44)
- DF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-09-23 · Health · corrected 2025-10-23
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-05-13 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-21 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-03-21 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2025-03-06 · Health · corrected 2025-04-06
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-21 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-13 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-04-02 · Health · corrected 2024-04-12
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-11 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-24 · Health · corrected 2024-02-14
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-15 · Health · corrected 2024-01-02
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-10 · Health · corrected 2023-10-24
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-21 · Health · corrected 2023-06-29
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2023-06-09 · Health · corrected 2023-06-30
Potential for minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-06-09 · Health · corrected 2023-06-30
Potential for more than minimal harm
- EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-06-05 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-27 · Health · corrected 2023-05-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-04-24 · Health · corrected 2023-05-09
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-05-24 · Health · corrected 2021-06-18
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2021-05-24 · Health · corrected 2021-06-18
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-06-30 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| JENKINS, NICOLETTA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-05-01 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| GOLBOO, SEPEHR | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2022-09-01 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| JENKINS, NICOLETTA | Individual | W-2 MANAGING EMPLOYEE | — | 2022-05-01 |
Other facilities in San Bernardino
| Name | Overall | Beds |
|---|---|---|
| Shandin Hills Behavior Therapy Center | ★★★★★ | 78 |
| Hillcrest Nursing Home | ★★★★★ | 59 |
| Arrowhead Healthcare Center, LLC | ★★★★★ | 58 |
| Medical Center Convalescent Hospital | ★★★★★ | 99 |
| Arrowhead Springs Healthcare | ★★★★★ | 119 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.