Arrowhead Healthcare Center, LLC
4343 N Sierra Way, San Bernardino, CA 92407 · CCN 555896
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 58
- Avg residents/day
- 57.0
- Phone
- 9098864731
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-19 | 13 | 15.6 | 9.5 | -2.6 better |
| 2 | 2023-10-18 | 1 | 17.4 | 9.8 | -16.4 better |
| 3 | 2021-07-15 | 7 | 17.1 | 9.3 | -10.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Environmental | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.53 | 27.4% |
| RN staffing (reported) | 0.40 | — |
| Total nurse staffing (adjusted) | 4.80 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- CRYSTAL SOLORZANO
- Facilities in chain
- 10
- Chain avg overall
- 2.60 / 5
Inspection citations (21)
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-04-10 · Health · corrected 2025-05-08
Potential for more than minimal harm
- BF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-12-19 · Health · corrected 2025-01-18
Potential for minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2024-12-19 · Health · corrected 2025-01-18
Potential for minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- DF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-12-19 · Health · corrected 2025-01-18
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-10-18 · Health · corrected 2023-11-17
Potential for minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-07-15 · Health · corrected 2021-09-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SOLORZANO, CRYSTAL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 51% | 2024-06-20 |
| RENEW HEALTH GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 51% | 2024-06-20 |
| DIONISIO, PAOLA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 49% | 2024-06-20 |
| AHCST LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 49% | 2024-06-20 |
| SOLORZANO, CRYSTAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-20 |
| MARTINEZ, ADRIENNE | Individual | CORPORATE OFFICER | — | 2023-02-16 |
| SOLORZANO, CRYSTAL | Individual | CORPORATE OFFICER | — | 2015-04-01 |
| HAGE, JEAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-11-01 |
| MARTINEZ, ADRIENNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-02-16 |
| QUADROS, SYLVI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-28 |
Other facilities in San Bernardino
| Name | Overall | Beds |
|---|---|---|
| Medical Center Convalescent Hospital | ★★★★★ | 99 |
| Arrowhead Springs Healthcare | ★★★★★ | 119 |
| Shandin Hills Behavior Therapy Center | ★★★★★ | 78 |
| Hillcrest Nursing Home | ★★★★★ | 59 |
| Waterman Canyon Post Acute | ★★★★☆ | 166 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.