Arrowhead Springs Healthcare
1335 N. Waterman Ave., San Bernardino, CA 92404 · CCN 055708
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 119
- Avg residents/day
- 107.7
- Phone
- 9098850268
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-24 | 7 | 15.6 | 9.5 | -8.6 better |
| 2 | 2022-05-26 | 12 | 17.4 | 9.8 | -5.4 better |
| 3 | 2019-10-18 | 13 | 17.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.78 | 34.1% |
| RN staffing (reported) | 0.31 | 33.3% |
| Total nurse staffing (adjusted) | 4.66 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (32)
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-24 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-24 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-24 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-04-24 · Health · corrected 2025-05-16
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-04-24 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-24 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-07 · Health · corrected 2025-03-17
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-12 · Health · corrected 2025-02-24
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-06 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-05-24 · Health · corrected 2024-06-06
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-01 · Health · corrected 2023-09-14
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-31 · Health · corrected 2023-09-14
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2022-05-26 · Health · corrected 2022-06-22
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2019-10-18 · Health · corrected 2019-11-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE CENTRAL LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-02-01 |
| THE ENSIGN GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-02-01 |
| MANGOBA, LUTHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-01 |
| SANCHEZ GONZALEZ, YAMALIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-01 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2022-02-01 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | — | 2014-01-01 |
| PORT, BARRY | Individual | CORPORATE OFFICER | — | 2019-01-01 |
| WILLITS, ADAM | Individual | CORPORATE OFFICER | — | 2021-03-29 |
Other facilities in San Bernardino
| Name | Overall | Beds |
|---|---|---|
| Shandin Hills Behavior Therapy Center | ★★★★★ | 78 |
| Medical Center Convalescent Hospital | ★★★★★ | 99 |
| Hillcrest Nursing Home | ★★★★★ | 59 |
| Arrowhead Healthcare Center, LLC | ★★★★★ | 58 |
| Waterman Canyon Post Acute | ★★★★☆ | 166 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.