Del Rosa Villa
2018 N Del Rosa Ave, San Bernardino, CA 92404 · CCN 555195
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 104
- Avg residents/day
- 94.2
- Phone
- 9098853261
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2026-02-12 | 11 | 15.6 | 9.5 | -4.6 better |
| 2 | 2025-01-24 | 9 | 17.4 | 9.8 | -8.4 better |
| 3 | 2023-12-13 | 14 | 17.1 | 9.3 | -3.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.91 | 52.3% |
| RN staffing (reported) | 0.19 | 40.0% |
| Total nurse staffing (adjusted) | 3.30 | — |
Fines & penalties
- Total fines
- $43,930
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (34)1 immediate jeopardy
- DF0558Reasonably accommodate the needs and preferences of each resident.2026-02-12 · Health
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2026-02-12 · Health
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2026-02-12 · Health
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2026-02-12 · Health
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2026-02-12 · Health
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2026-02-12 · Health
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2026-02-12 · Health
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2026-02-12 · Health
Potential for more than minimal harm
- DF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-09-10 · Health · corrected 2025-09-22
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-08-13 · Health · corrected 2025-08-27
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-03-20 · Health · corrected 2025-03-27
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-27 · Health · corrected 2025-03-20
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-01-24 · Health · corrected 2025-02-13
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-24 · Health · corrected 2025-02-12
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-01-24 · Health · corrected 2025-02-14
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-24 · Health · corrected 2025-02-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-01-24 · Health · corrected 2025-02-12
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-13 · Health · corrected 2024-11-29
Immediate jeopardy
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-26 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-17 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-12-13 · Health · corrected 2024-01-08
Potential for more than minimal harm
- EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-06-20 · Health · corrected 2023-07-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP OF SOUTHERN CALIFORNIA LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-01-01 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PROVIDENCE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-01-01 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| JENKINS, NICOLETTA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-09-01 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| ESKANDER, ASHRAF | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2018-06-02 |
| JENKINS, NICOLETTA | Individual | W-2 MANAGING EMPLOYEE | — | 2023-09-01 |
Other facilities in San Bernardino
| Name | Overall | Beds |
|---|---|---|
| Medical Center Convalescent Hospital | ★★★★★ | 99 |
| Arrowhead Springs Healthcare | ★★★★★ | 119 |
| Hillcrest Nursing Home | ★★★★★ | 59 |
| Arrowhead Healthcare Center, LLC | ★★★★★ | 58 |
| Shandin Hills Behavior Therapy Center | ★★★★★ | 78 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.