LIFE CARE CENTER OF PARADISE VALLEY
4065 EAST BELL ROAD, PHOENIX, AZ 85032 · CCN 035146
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 210
- Avg residents/day
- 85.0
- Phone
- 6028670212
Inspection history vs Arizona & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Arizona avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-07-18 | 9 | 7.7 | 9.5 | +1.3 worse |
| 2 | 2024-01-18 | 4 | 7.2 | 9.8 | -3.2 better |
| 3 | 2023-07-17 | 30 | 8.6 | 9.3 | +21.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.89 | 35.4% |
| RN staffing (reported) | 0.57 | 50.0% |
| Total nurse staffing (adjusted) | 3.89 | — |
Fines & penalties
- Total fines
- $72,147
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- LIFE CARE CENTERS OF AMERICA
- Facilities in chain
- 194
- Chain avg overall
- 3.50 / 5
Inspection citations (43)2 actual harm
- EF0880Provide and implement an infection prevention and control program.2025-06-19 · Health · corrected 2025-07-18
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-26 · Health · corrected 2024-09-26
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- EF0660Plan the resident's discharge to meet the resident's goals and needs.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-07-18 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-14 · Health · corrected 2024-07-12
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-16 · Health · corrected 2024-07-05
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-02-14 · Health · corrected 2024-04-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-14 · Health · corrected 2024-04-06
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-14 · Health · corrected 2024-04-06
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-14 · Health · corrected 2024-04-06
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-02-14 · Health · corrected 2024-04-06
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-18 · Health · corrected 2024-01-22
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-11-08 · Health · corrected 2023-12-22
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-11-08 · Health · corrected 2023-12-22
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-11-08 · Health · corrected 2023-12-22
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0572Give residents a notice of rights, rules, services and charges.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0680Ensure the activities program is directed by a qualified professional.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-07-17 · Health · corrected 2023-09-12
Actual harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-07-17 · Health · corrected 2023-09-12
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-06-30 · Health · corrected 2023-09-15
Actual harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRESTON, FORREST | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1976-01-06 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1994-04-01 |
| FLETCHER, TODD | Individual | CORPORATE DIRECTOR | — | 2021-05-01 |
| LAY, LISA | Individual | CORPORATE DIRECTOR | — | 2017-04-24 |
| PRESTON, FORREST | Individual | CORPORATE DIRECTOR | — | 1976-01-06 |
| SWANKER, RICHARD | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| ZIEGLER, JAMES | Individual | CORPORATE DIRECTOR | — | 2001-09-18 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — | 1994-04-21 |
| FLETCHER, TODD | Individual | CORPORATE OFFICER | — | 2020-11-02 |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — | 1999-08-16 |
| LAY, LISA | Individual | CORPORATE OFFICER | — | 2018-02-08 |
| PRESTON, FORREST | Individual | CORPORATE OFFICER | — | 1976-01-06 |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — | 2011-04-01 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — | 2000-09-21 |
| ZIEGLER, JAMES | Individual | CORPORATE OFFICER | — | 1999-08-16 |
| WILKOFF, ROSS | Individual | W-2 MANAGING EMPLOYEE | — | 2021-07-23 |
Other facilities in PHOENIX
| Name | Overall | Beds |
|---|---|---|
| CORONADO HEALTHCARE CENTER | ★★★★★ | 191 |
| ACACIA HEALTH CENTER | ★★★★★ | 78 |
| THE TERRACES OF PHOENIX | ★★★★★ | 64 |
| NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER | ★★★★★ | 155 |
| NORTHPARK HEALTH AND REHABILITATION OF CASCADIA | ★★★★★ | 54 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.