NELLA'S AT AUTUMN LAKE HEALTHCARE
499 FERGUSON ROAD, ELKINS, WV 26241 · CCN 515196
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 100
- Avg residents/day
- 93.3
- Phone
- 3046361008
Inspection history vs West Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | West Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-05 | 17 | 13.8 | 9.5 | +3.2 worse |
| 2 | 2023-11-08 | 15 | 14.5 | 9.8 | +0.5 worse |
| 3 | 2021-06-02 | 3 | 15.1 | 9.3 | -12.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 5 |
| Resident rights | 3 |
| Nutrition and dietary | 3 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.34 | 41.7% |
| RN staffing (reported) | 0.46 | 44.4% |
| Total nurse staffing (adjusted) | 3.56 | — |
Fines & penalties
- Total fines
- $59,810
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- AUTUMN LAKE HEALTHCARE
- Facilities in chain
- 60
- Chain avg overall
- 2.80 / 5
Inspection citations (35)1 immediate jeopardy
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-12-30 · Health · corrected 2026-01-20
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-12-30 · Health · corrected 2026-01-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-30 · Health · corrected 2026-01-20
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-12-30 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- LF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-05 · Health · corrected 2025-08-06
Immediate jeopardy
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-05 · Health · corrected 2025-09-02
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-04 · Health · corrected 2024-08-27
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2024-07-04 · Health · corrected 2024-08-27
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-08 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-11-08 · Health · corrected 2023-12-08
Potential for minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-11-08 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2021-06-02 · Health · corrected 2021-06-28
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-06-02 · Health · corrected 2021-06-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-06-02 · Health · corrected 2021-06-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NELLAS OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-06-01 |
| A & R STERN FAMILY WV HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 99% | 2021-06-01 |
| BOLYARD, JONTHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-06 |
| CHUA, CATHERINE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-02-01 |
| SCHWARTZ, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-06-01 |
Other facilities in ELKINS
| Name | Overall | Beds |
|---|---|---|
| ELKINS REHABILITATION & CARE CENTER | ★★★★☆ | 111 |
| AUTUMN LAKE HEALTHCARE AT CRYSTAL SPRINGS | ★☆☆☆☆ | 84 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.