Starfile

Starfile / West Virginia

AUTUMN LAKE HEALTHCARE AT CRYSTAL SPRINGS

200 WHITMAN AVENUE, ELKINS, WV 26241 · CCN 515197

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★★☆☆☆ 2
Quality measures
★☆☆☆☆ 1
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
84
Avg residents/day
81.7
Phone
3046362033

Inspection history vs West Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWest Virginia avgNational avgvs state
12025-03-061813.89.5+4.2 worse
22024-02-222914.59.8+14.5 worse
32022-07-132915.19.3+13.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care3
Resident assessment and care planning2
Nursing and physician services2
Resident rights5
Nutrition and dietary3
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.4468.6%
RN staffing (reported)0.3050.0%
Total nurse staffing (adjusted)3.11

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
AUTUMN LAKE HEALTHCARE
Facilities in chain
60
Chain avg overall
2.80 / 5

Inspection citations (76)

  1. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-30 · Health · corrected 2026-01-15

    Potential for more than minimal harm

  2. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-10-23 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  3. DF0880Provide and implement an infection prevention and control program.2025-10-23 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  4. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  5. DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  6. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  7. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  8. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  9. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  10. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  11. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  12. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  13. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  14. DF0732Post nurse staffing information every day.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  15. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  16. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  17. DF0814Dispose of garbage and refuse properly.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  18. EF0880Provide and implement an infection prevention and control program.2025-03-06 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  19. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-26 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  20. DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-11-26 · Health · corrected 2024-06-24

    Potential for more than minimal harm

  21. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-26 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  22. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-11-26 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  23. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-26 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  24. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  25. EF0567Honor the resident's right to manage his or her financial affairs.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  26. EF0572Give residents a notice of rights, rules, services and charges.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  27. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  28. EF0610Respond appropriately to all alleged violations.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  29. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  30. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  31. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  32. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  33. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  34. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  35. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  36. FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  37. EF0730Observe each nurse aide's job performance and give regular training.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  38. EF0732Post nurse staffing information every day.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  39. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  40. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  41. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  42. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  43. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  44. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  45. EF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  46. FF0880Provide and implement an infection prevention and control program.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  47. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-02-22 · Health · corrected 2024-04-15

    Potential for more than minimal harm

  48. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-06-08 · Health · corrected 2023-08-05

    Potential for more than minimal harm

  49. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-08 · Health · corrected 2023-08-05

    Potential for more than minimal harm

  50. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-17 · Health · corrected 2023-06-23

    Potential for more than minimal harm

  51. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-17 · Health · corrected 2023-06-23

    Potential for more than minimal harm

  52. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-05-17 · Health · corrected 2023-06-23

    Potential for more than minimal harm

  53. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  54. DF0574The resident has the right to receive notices in a format and a language he or she understands.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  55. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  56. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  57. DF0583Keep residents' personal and medical records private and confidential.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  58. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  59. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  60. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  61. DF0610Respond appropriately to all alleged violations.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  62. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  63. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  64. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  65. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  66. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  67. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  68. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  69. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  70. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  71. DF0791Provide or obtain dental services for each resident.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  72. DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  73. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  74. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  75. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  76. DF0888Ensure staff are vaccinated for COVID-192022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
NELLAS OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2021-06-01
A & R STERN FAMILY WV HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST99%2021-06-01
STERN, ARYEHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-06-01
CHUA, CATHERINEIndividualOPERATIONAL/MANAGERIAL CONTROL2024-02-01
HOLICKER, ROSEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-11-30
SCHWARTZ, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL2021-06-01
SCHWARTZ, MARKIndividualCORPORATE OFFICER2021-06-01

Other facilities in ELKINS

NameOverallBeds
ELKINS REHABILITATION & CARE CENTER★★★★☆111
NELLA'S AT AUTUMN LAKE HEALTHCARE★☆☆☆☆100

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.