AUTUMN LAKE HEALTHCARE AT CRYSTAL SPRINGS
200 WHITMAN AVENUE, ELKINS, WV 26241 · CCN 515197
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 84
- Avg residents/day
- 81.7
- Phone
- 3046362033
Inspection history vs West Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | West Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-06 | 18 | 13.8 | 9.5 | +4.2 worse |
| 2 | 2024-02-22 | 29 | 14.5 | 9.8 | +14.5 worse |
| 3 | 2022-07-13 | 29 | 15.1 | 9.3 | +13.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 2 |
| Resident rights | 5 |
| Nutrition and dietary | 3 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.44 | 68.6% |
| RN staffing (reported) | 0.30 | 50.0% |
| Total nurse staffing (adjusted) | 3.11 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- AUTUMN LAKE HEALTHCARE
- Facilities in chain
- 60
- Chain avg overall
- 2.80 / 5
Inspection citations (76)
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-30 · Health · corrected 2026-01-15
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-10-23 · Health · corrected 2025-12-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-10-23 · Health · corrected 2025-12-05
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-06 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-26 · Health · corrected 2025-01-06
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-11-26 · Health · corrected 2024-06-24
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-26 · Health · corrected 2025-01-06
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-11-26 · Health · corrected 2025-01-06
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-26 · Health · corrected 2025-01-06
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0567Honor the resident's right to manage his or her financial affairs.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0572Give residents a notice of rights, rules, services and charges.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0732Post nurse staffing information every day.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-02-22 · Health · corrected 2024-04-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-06-08 · Health · corrected 2023-08-05
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-08 · Health · corrected 2023-08-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-17 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-17 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-05-17 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0574The resident has the right to receive notices in a format and a language he or she understands.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
- DF0888Ensure staff are vaccinated for COVID-192022-07-13 · Health · corrected 2022-08-08
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NELLAS OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-06-01 |
| A & R STERN FAMILY WV HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 99% | 2021-06-01 |
| STERN, ARYEH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-06-01 |
| CHUA, CATHERINE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-02-01 |
| HOLICKER, ROSE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-11-30 |
| SCHWARTZ, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-06-01 |
| SCHWARTZ, MARK | Individual | CORPORATE OFFICER | — | 2021-06-01 |
Other facilities in ELKINS
| Name | Overall | Beds |
|---|---|---|
| ELKINS REHABILITATION & CARE CENTER | ★★★★☆ | 111 |
| NELLA'S AT AUTUMN LAKE HEALTHCARE | ★☆☆☆☆ | 100 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.