WAUSAU MANOR HEALTH SERVICES
3107 WESTHILL DR, WAUSAU, WI 54401 · CCN 525369
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 68
- Avg residents/day
- 56.9
- Phone
- 7158420575
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-10-02 | 11 | 9.8 | 9.5 | +1.2 worse |
| 2 | 2024-08-15 | 1 | 9.2 | 9.8 | -8.2 better |
| 3 | 2023-08-17 | 2 | 8.3 | 9.3 | -6.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.75 | 33.3% |
| RN staffing (reported) | 1.13 | 28.6% |
| Total nurse staffing (adjusted) | 3.98 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- NORTH SHORE HEALTHCARE
- Facilities in chain
- 58
- Chain avg overall
- 2.80 / 5
Inspection citations (14)
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-10-02 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-08-21 · Health · corrected 2025-09-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-21 · Health · corrected 2025-09-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-07 · Health · corrected 2025-08-01
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2024-08-15 · Health · corrected 2024-09-14
Potential for minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-17 · Health · corrected 2023-09-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-08-17 · Health · corrected 2023-09-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NSHF OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-07-24 |
| BAUMANN, TROY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2017-06-29 |
| HOEHN, JEFFREY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2017-06-29 |
| MILLS, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2017-06-29 |
| NORTH SHORE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-01 |
| BAUMANN, TROY | Individual | CORPORATE DIRECTOR | — | 2017-06-29 |
| HOEHN, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2017-06-29 |
| BAUMANN, TROY | Individual | W-2 MANAGING EMPLOYEE | — | 2017-06-29 |
Other facilities in WAUSAU
| Name | Overall | Beds |
|---|---|---|
| Wood Aven Health and Rehabilitation | ★★★★☆ | 82 |
| NORTH CENTRAL HEALTH CARE | ★★☆☆☆ | 159 |
| AMETHYST HEALTH OF WAUSAU | ★☆☆☆☆ | 80 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.