NORTH CENTRAL HEALTH CARE
2400 MARSHALL STREET, STE A, WAUSAU, WI 54403 · CCN 525132
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Government - County
- Certified beds
- 159
- Avg residents/day
- 121.3
- Phone
- 7158415178
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-21 | 13 | 9.8 | 9.5 | +3.2 worse |
| 2 | 2024-06-06 | 5 | 9.2 | 9.8 | -4.2 better |
| 3 | 2023-05-17 | 1 | 8.3 | 9.3 | -7.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 6 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.43 | 36.2% |
| RN staffing (reported) | 1.32 | 28.2% |
| Total nurse staffing (adjusted) | 3.80 | — |
Fines & penalties
- Total fines
- $13,627
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (19)1 immediate jeopardy1 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- FF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-21 · Health · corrected 2025-09-18
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-08-21 · Health · corrected 2025-09-18
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-10 · Health · corrected 2024-08-19
Immediate jeopardy
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-06 · Health · corrected 2024-07-31
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-06 · Health · corrected 2024-07-31
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-06-06 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-19 · Health · corrected 2024-05-07
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-17 · Health · corrected 2023-06-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HUMAN SERVICES BOARD SERVING NORTH CENTRAL HEALTH CARE FACILITY | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1976-04-01 |
| OLSEN, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-12-29 |
| HAKE, JASON | Individual | CORPORATE DIRECTOR | — | 2023-10-01 |
| OLSEN, GARY | Individual | CORPORATE DIRECTOR | — | 2022-12-29 |
| OLSEN, GARY | Individual | CORPORATE OFFICER | — | 2022-12-29 |
| HAKE, JASON | Individual | W-2 MANAGING EMPLOYEE | — | 2023-10-01 |
| OLSEN, GARY | Individual | W-2 MANAGING EMPLOYEE | — | 2022-12-29 |
Other facilities in WAUSAU
| Name | Overall | Beds |
|---|---|---|
| Wood Aven Health and Rehabilitation | ★★★★☆ | 82 |
| WAUSAU MANOR HEALTH SERVICES | ★★★☆☆ | 68 |
| AMETHYST HEALTH OF WAUSAU | ★☆☆☆☆ | 80 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.