Starfile

Starfile / Washington

WILLOW SPRINGS CARE AND REHABILITATION

4007 TIETON DRIVE, YAKIMA, WA 98908 · CCN 505367

Ratings

Overall
★★★★★ 5
Health inspection
★★★★★ 5
Quality measures
★★☆☆☆ 2
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
75
Avg residents/day
59.3
Phone
5099664500

Inspection history vs Washington & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWashington avgNational avgvs state
12025-07-25517.09.5-12.0 better
22024-09-10917.29.8-8.2 better
32023-07-222315.59.3+7.5 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Resident assessment and care planning1
Nursing and physician services1
Resident rights1
Nutrition and dietary1
Environmental1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.1357.6%
RN staffing (reported)0.9766.7%
Total nurse staffing (adjusted)3.73

Fines & penalties

Total fines
$21,442
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
HYATT FAMILY FACILITIES
Facilities in chain
5
Chain avg overall
2.60 / 5

Inspection citations (37)1 immediate jeopardy

  1. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-07-25 · Health · corrected 2025-09-03

    Potential for more than minimal harm

  2. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-07-25 · Health · corrected 2025-09-03

    Potential for more than minimal harm

  3. CF0732Post nurse staffing information every day.2025-07-25 · Health · corrected 2025-09-03

    Potential for minimal harm

  4. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-25 · Health · corrected 2025-09-03

    Potential for more than minimal harm

  5. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-07-25 · Health · corrected 2025-09-03

    Potential for more than minimal harm

  6. EF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  7. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  8. EF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  9. DF0699Provide care or services that was trauma informed and/or culturally competent.2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  10. DF0759Ensure medication error rates are not 5 percent or greater.2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  11. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  12. EF0880Provide and implement an infection prevention and control program.2024-09-10 · Health · corrected 2024-10-12

    Potential for more than minimal harm

  13. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-08-14 · Health · corrected 2024-09-06

    Potential for more than minimal harm

  14. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-08-14 · Health · corrected 2024-09-06

    Potential for more than minimal harm

  15. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  16. EF0572Give residents a notice of rights, rules, services and charges.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  17. EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  18. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  19. DF0583Keep residents' personal and medical records private and confidential.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  20. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  21. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  22. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  23. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  24. DF0641Ensure each resident receives an accurate assessment.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  25. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  26. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  27. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  28. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  29. DF0679Provide activities to meet all resident's needs.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  30. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  31. DF0685Assist a resident in gaining access to vision and hearing services.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  32. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-22 · Health · corrected 2023-08-18

    Immediate jeopardy

  33. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  34. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  35. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  36. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

  37. EF0880Provide and implement an infection prevention and control program.2023-07-22 · Health · corrected 2023-08-18

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
HYATT FAMILY FACILITIES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST2006-02-01
HYATT, JEFFREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST2006-02-01
HYATT, NORMANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST2006-02-01
CLEVELAND, MICHAELIndividualCORPORATE DIRECTOR2017-01-01
BERK, HEIDIIndividualW-2 MANAGING EMPLOYEE2012-11-01
REPP, REBECCAIndividualW-2 MANAGING EMPLOYEE2011-10-13

Other facilities in YAKIMA

NameOverallBeds
GOOD SAMARITAN HEALTH CARE CTR★★★★★105
SUMMITVIEW REHAB AND HEALTH CENTER★★★★☆78
CRESCENT HEALTH CARE★★★☆☆85
GARDEN VILLAGE★★☆☆☆101
LANDMARK CARE AND REHABILITATION★☆☆☆☆93

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.