TOUCHMARK ON SOUTH HILL NURSING
2929 SOUTH WATERFORD DRIVE, SPOKANE, WA 99203 · CCN 505498
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 57
- Avg residents/day
- 2.1
- Phone
- 5095362929
Inspection history vs Washington & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Washington avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-13 | 3 | 17.0 | 9.5 | -14.0 better |
| 2 | 2023-08-31 | 21 | 17.2 | 9.8 | +3.8 worse |
| 3 | 2022-03-31 | 6 | 15.5 | 9.3 | -9.5 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | — | — |
| RN staffing (reported) | — | — |
| Total nurse staffing (adjusted) | — | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (30)
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-01-13 · Health · corrected 2025-02-11
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-13 · Health · corrected 2025-02-11
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-01-13 · Health · corrected 2025-02-11
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-08-22 · Health · corrected 2024-10-02
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-22 · Health · corrected 2024-10-02
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-08-22 · Health · corrected 2024-10-02
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-22 · Health · corrected 2024-10-02
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-06-26 · Health · corrected 2024-08-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-06-26 · Health · corrected 2024-08-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-04-08 · Health · corrected 2024-04-23
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-08 · Health · corrected 2024-04-23
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2024-02-07 · Health · corrected 2024-03-18
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-08-31 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-03-31 · Health · corrected 2022-05-06
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-03-31 · Health · corrected 2022-05-06
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-03-31 · Health · corrected 2022-05-06
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-03-31 · Health · corrected 2022-05-06
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-03-31 · Health · corrected 2022-05-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| COLLEEN T AND WERNER G NISTLER JR FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2010-02-11 |
| TOUCHMARK, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2018-12-31 |
| BAIR, JEFFREY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2010-02-11 |
| NISTLER, COLLEEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2010-02-11 |
| NISTLER, WERNER | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2010-02-11 |
| PRYOR, BRIAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2010-02-11 |
| COLLEEN T AND WERNER G NISTLER JR FAMILY TRUST | Organization | GENERAL PARTNERSHIP INTEREST | — | 2010-02-11 |
| TOUCHMARK LIVING CENTERS, INC. | Organization | GENERAL PARTNERSHIP INTEREST | — | 2010-02-11 |
| NISTLER, COLLEEN | Individual | GENERAL PARTNERSHIP INTEREST | — | 2010-02-11 |
| NISTLER, WERNER | Individual | GENERAL PARTNERSHIP INTEREST | — | 2010-02-11 |
| TOUCHMARK LIVING CENTERS, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-02-11 |
| BAIR, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2010-02-11 |
| NISTLER, COLLEEN | Individual | CORPORATE DIRECTOR | — | 2010-02-11 |
| NISTLER, WERNER | Individual | CORPORATE DIRECTOR | — | 2010-02-11 |
| PRYOR, BRIAN | Individual | CORPORATE DIRECTOR | — | 2010-02-11 |
| BAIR, JEFFREY | Individual | W-2 MANAGING EMPLOYEE | — | 2010-02-11 |
| MCGAUGHEY, MEAGAN | Individual | W-2 MANAGING EMPLOYEE | — | 2017-01-01 |
Other facilities in SPOKANE
| Name | Overall | Beds |
|---|---|---|
| REGENCY AT NORTHPOINTE | ★★★★★ | 120 |
| SPOKANE VETERANS HOME | ★★★★★ | 100 |
| NORTH CENTRAL CARE CENTER | ★★★★☆ | 99 |
| SUNSHINE HEALTH & REHAB | ★★★☆☆ | 37 |
| ROCKWOOD SOUTH HILL | ★★★☆☆ | 45 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.