NORTH CENTRAL CARE CENTER
N 1812 WALL STREET, SPOKANE, WA 99205 · CCN 505441
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 99
- Avg residents/day
- 83.3
- Phone
- 5093286030
Inspection history vs Washington & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Washington avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-28 | 14 | 17.0 | 9.5 | -3.0 better |
| 2 | 2024-03-29 | 14 | 17.2 | 9.8 | -3.2 better |
| 3 | 2023-02-28 | 11 | 15.5 | 9.3 | -4.5 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.97 | 46.6% |
| RN staffing (reported) | 0.67 | 46.2% |
| Total nurse staffing (adjusted) | 4.24 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HYATT FAMILY FACILITIES
- Facilities in chain
- 5
- Chain avg overall
- 2.60 / 5
Inspection citations (39)
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2025-07-28 · Health · corrected 2025-08-16
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-07-28 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-03-29 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-10-24 · Health · corrected 2023-11-17
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-02-28 · Health · corrected 2023-04-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HYATT, JEFFREY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2018-01-01 |
| HYATT FAMILY FACILITIES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| BERK, HEIDI | Individual | W-2 MANAGING EMPLOYEE | — | 2012-11-01 |
Other facilities in SPOKANE
| Name | Overall | Beds |
|---|---|---|
| REGENCY AT NORTHPOINTE | ★★★★★ | 120 |
| SPOKANE VETERANS HOME | ★★★★★ | 100 |
| TOUCHMARK ON SOUTH HILL NURSING | ★★★★☆ | 57 |
| SUNSHINE HEALTH & REHAB | ★★★☆☆ | 37 |
| ROCKWOOD SOUTH HILL | ★★★☆☆ | 45 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.