Starfile

Starfile / Virginia

RIVERSIDE LIFELONG H & R WARWICK FOREST

1000 OLD DENBEIGH BOULEVARD, NEWPORT NEWS, VA 23602 · CCN 495071

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★☆☆☆☆ 1

Facility

Ownership type
Non profit - Corporation
Certified beds
209
Avg residents/day
195.8
Phone
7578752000

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12023-12-083314.49.5+18.6 worse
22020-02-211112.39.8-1.3 better
32018-08-031411.99.3+2.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care13
Resident assessment and care planning6
Nursing and physician services1
Resident rights5
Nutrition and dietary2
Pharmacy service4
Environmental1
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.36
RN staffing (reported)0.49
Total nurse staffing (adjusted)3.34

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
RIVERSIDE HEALTH SYSTEM
Facilities in chain
6
Chain avg overall
3.50 / 5

Inspection citations (58)4 actual harm

  1. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-25 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  2. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-25 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  3. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-25 · Health · corrected 2025-09-29

    Actual harm

  4. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-25 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  5. EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-08-25 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  6. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-25 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  7. EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-08-25 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  8. DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  9. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  10. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  11. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  12. DF0641Ensure each resident receives an accurate assessment.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  13. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  14. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  15. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  16. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  17. EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  18. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  19. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  20. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  21. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  22. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  23. DF0699Provide care or services that was trauma informed and/or culturally competent.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  24. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  25. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  26. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  27. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  28. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  29. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  30. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  31. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  32. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  33. EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2023-12-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

  34. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  35. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  36. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  37. EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  38. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  39. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  40. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  41. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  42. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-02-21 · Health · corrected 2020-01-15

    Actual harm

  43. DF0759Ensure medication error rates are not 5 percent or greater.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  44. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2020-02-21 · Health · corrected 2020-04-06

    Potential for more than minimal harm

  45. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  46. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  47. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  48. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  49. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  50. EF0679Provide activities to meet all resident's needs.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  51. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  52. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-08-03 · Health · corrected 2018-09-16

    Actual harm

  53. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  54. GF0697Provide safe, appropriate pain management for a resident who requires such services.2018-08-03 · Health · corrected 2018-09-16

    Actual harm

  55. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  56. DF0760Ensure that residents are free from significant medication errors.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  57. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

  58. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2018-08-03 · Health · corrected 2018-09-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
RIVERSIDE HEALTHCARE ASSOCIATION, INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST2010-05-03
ALEWYNSE, JOYCEIndividualCORPORATE DIRECTOR2022-03-01
BATES, JAREDIndividualCORPORATE DIRECTOR2022-03-01
HAYWOOD, BARBARAIndividualCORPORATE DIRECTOR2019-01-01
HOUSER, JASONIndividualCORPORATE DIRECTOR2019-01-01
SMITH, CONWAYIndividualCORPORATE DIRECTOR2008-06-01
SMITH, KIRBYIndividualCORPORATE DIRECTOR2008-06-01
TILLER, BROOKEIndividualCORPORATE DIRECTOR2022-03-01
VERSER, JOSEPHIndividualCORPORATE DIRECTOR2022-03-01
ZEIDLER, JEANNEIndividualCORPORATE DIRECTOR2019-01-01
AUSTIN, WALTERIndividualCORPORATE OFFICER2012-07-02
DACEY, MICHAELIndividualCORPORATE OFFICER2019-01-01
DOWNEY, WILLIAMIndividualCORPORATE OFFICER2008-06-01
HECKLER, EDWARDIndividualCORPORATE OFFICER2019-01-01
NELSON, LINWOODIndividualW-2 MANAGING EMPLOYEE2019-10-01

Other facilities in NEWPORT NEWS

NameOverallBeds
THE CHESAPEAKE★★★★★52
JAMES RIVER NURSING AND REHABILITATION CENTER★★★☆☆154
THE NEWPORT NURSING AND REHABILITATION CENTER★★★☆☆60
OLD DOMINION REHABILITATION AND NURSING★☆☆☆☆115
NEWPORT NEWS NURSING & REHAB★☆☆☆☆102

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.