Starfile / Virginia

NEWPORT NEWS NURSING & REHAB

12997 NETTLES DRIVE, NEWPORT NEWS, VA 23602 · CCN 495340

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

0

Payment denials

0

Chain

Chain

CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE

Facilities in chain

36

Chain avg overall

2.30 / 5

Inspection citations (56)4 actual harm

1. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-07 · Health · corrected 2024-12-13

   Potential for more than minimal harm

2. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-07 · Health · corrected 2024-12-13

   Potential for more than minimal harm

3. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-11-07 · Health · corrected 2024-12-13

   Potential for more than minimal harm

4. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-09-01 · Health · corrected 2022-10-16

   Potential for more than minimal harm

5. CF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-09-01 · Health · corrected 2022-10-16

   Potential for minimal harm

6. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-09-01 · Health · corrected 2022-10-16

   Potential for more than minimal harm

7. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-09-01 · Health · corrected 2022-10-16

   Potential for more than minimal harm

8. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-01 · Health · corrected 2022-10-16

   Potential for more than minimal harm

9. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-09-01 · Health · corrected 2022-10-16

   Potential for more than minimal harm

10. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

11. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-09-01 · Health · corrected 2022-10-16

    Actual harm

12. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

13. GF0697Provide safe, appropriate pain management for a resident who requires such services.2022-09-01 · Health · corrected 2022-10-16

    Actual harm

14. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

15. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

16. DF0732Post nurse staffing information every day.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

17. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

18. DF0759Ensure medication error rates are not 5 percent or greater.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

19. DF0760Ensure that residents are free from significant medication errors.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

20. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

21. FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

22. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

23. DF0881Implement a program that monitors antibiotic use.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

24. DF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

25. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

26. DF0885Report COVID19 data to residents and families.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

27. EF0908Keep all essential equipment working safely.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

28. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2022-09-01 · Health · corrected 2022-10-16

    Potential for more than minimal harm

29. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

30. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

31. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

32. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

33. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

34. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

35. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

36. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2020-01-28 · Health · corrected 2020-03-12

    Actual harm

37. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

38. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

39. FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

40. CF0732Post nurse staffing information every day.2020-01-28 · Health · corrected 2020-03-12

    Potential for minimal harm

41. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

42. DF0814Dispose of garbage and refuse properly.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

43. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

44. DF0880Provide and implement an infection prevention and control program.2020-01-28 · Health · corrected 2020-03-12

    Potential for more than minimal harm

45. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

46. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

47. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

48. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

49. DF0641Ensure each resident receives an accurate assessment.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

50. DF0660Plan the resident's discharge to meet the resident's goals and needs.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

51. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

52. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

53. GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-01-17 · Health · corrected 2019-03-01

    Actual harm

54. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

55. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-01-17 · Health · corrected 2019-03-01

    Potential for more than minimal harm

56. CF0880Provide and implement an infection prevention and control program.2019-01-17 · Health · corrected 2019-03-01

    Potential for minimal harm

Ownership

No ownership records.

Other facilities in NEWPORT NEWS

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.