Starfile

Starfile / Texas

THE PLAZA AT LUBBOCK

4910 EMORY, LUBBOCK, TX 79416 · CCN 676105

Ratings

Overall
★★★☆☆ 3
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
132
Avg residents/day
102.3
Phone
8067400800

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityTexas avgNational avgvs state
12024-10-1179.19.5-2.1 better
22023-08-24259.49.8+15.6 worse
32022-07-13108.19.3+1.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident rights2
Nutrition and dietary1
Pharmacy service1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.1354.5%
RN staffing (reported)0.2450.0%
Total nurse staffing (adjusted)3.58

Fines & penalties

Total fines
$38,594
Number of fines
3
Number of penalties
4
Payment denials
1

Chain

Chain
STONEGATE SENIOR LIVING
Facilities in chain
24
Chain avg overall
2.40 / 5

Inspection citations (42)3 immediate jeopardy1 actual harm

  1. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-01-24 · Health · corrected 2025-02-28

    Immediate jeopardy

  2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-12-04 · Health · corrected 2024-12-12

    Potential for more than minimal harm

  3. DF0760Ensure that residents are free from significant medication errors.2024-12-04 · Health · corrected 2024-12-12

    Potential for more than minimal harm

  4. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-17 · Health · corrected 2024-11-06

    Actual harm

  5. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-10-17 · Health · corrected 2024-11-06

    Potential for more than minimal harm

  6. DF0583Keep residents' personal and medical records private and confidential.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  7. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  8. EF0679Provide activities to meet all resident's needs.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  9. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  10. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  11. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  12. EF0880Provide and implement an infection prevention and control program.2024-10-11 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  13. JF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-05 · Health · corrected 2024-09-04

    Immediate jeopardy

  14. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-09-05 · Health · corrected 2024-09-19

    Potential for more than minimal harm

  15. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-05 · Health · corrected 2024-09-04

    Immediate jeopardy

  16. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-05 · Health · corrected 2024-09-19

    Potential for more than minimal harm

  17. DF0771Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.2024-09-05 · Health · corrected 2024-09-19

    Potential for more than minimal harm

  18. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-09-05 · Health · corrected 2024-09-19

    Potential for more than minimal harm

  19. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-04-24 · Health · corrected 2024-05-13

    Potential for more than minimal harm

  20. FF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-24 · Health · corrected 2024-05-13

    Potential for more than minimal harm

  21. FF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-24 · Health · corrected 2024-05-13

    Potential for more than minimal harm

  22. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-10 · Health · corrected 2023-11-17

    Potential for more than minimal harm

  23. EF0880Provide and implement an infection prevention and control program.2023-09-29 · Health · corrected 2023-11-13

    Potential for more than minimal harm

  24. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  25. EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  26. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  27. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  28. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  29. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  30. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  31. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  32. DF0814Dispose of garbage and refuse properly.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  33. DF0908Keep all essential equipment working safely.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  34. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-08-24 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  35. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  36. EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  37. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  38. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  39. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  40. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  41. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

  42. EF0880Provide and implement an infection prevention and control program.2022-07-13 · Health · corrected 2022-08-08

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
HANSFORD COUNTY HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2015-02-27
PF LUBBOCK SNF OPS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2021-09-23
STONEGATE SENIOR LIVING, LPOrganizationOPERATIONAL/MANAGERIAL CONTROL2022-06-22
MAGNESS, KATHERINEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-12-04
BAILEY, JONATHANIndividualCORPORATE OFFICER2010-02-01
UMB BANK NAOrganization5% OR GREATER MORTGAGE INTEREST2021-09-23

Other facilities in LUBBOCK

NameOverallBeds
CARILLON INC★★★☆☆100
CROWN POINT HEALTH SUITES★★★☆☆108
LAKESIDE REHABILITATION AND CARE CENTER★★☆☆☆93
WINDMILL VILLAGE REHABILITATION & CARE CENTER★★☆☆☆120
MI CASITA NURSING AND REHABILITATION CENTER★★☆☆☆95

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.