CARILLON INC
1717 A NORFOLK AVE, LUBBOCK, TX 79416 · CCN 675997
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 86.5
- Phone
- 8062816114
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-25 | 3 | 9.1 | 9.5 | -6.1 better |
| 2 | 2024-03-21 | 6 | 9.4 | 9.8 | -3.4 better |
| 3 | 2023-02-09 | 9 | 8.1 | 9.3 | +0.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.88 | 58.7% |
| RN staffing (reported) | 0.50 | 62.5% |
| Total nurse staffing (adjusted) | 5.34 | — |
Fines & penalties
- Total fines
- $58,719
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Inspection citations (18)1 immediate jeopardy
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-04-25 · Health · corrected 2025-05-09
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-25 · Health · corrected 2025-05-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-25 · Health · corrected 2025-05-09
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-28 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-28 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-25 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-25 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-21 · Health · corrected 2024-03-22
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-03-21 · Health · corrected 2024-03-22
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-27 · Health · corrected 2024-02-19
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2024-01-27 · Health · corrected 2024-02-19
Potential for more than minimal harm
- KF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-27 · Health · corrected 2024-02-19
Immediate jeopardy
- DF0880Provide and implement an infection prevention and control program.2023-05-09 · Health · corrected 2023-06-07
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-02-09 · Health · corrected 2023-03-06
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-02-09 · Health · corrected 2023-03-06
Potential for more than minimal harm
- DF0642Ensure a qualified health professional conducts resident assessments.2023-02-09 · Health · corrected 2023-03-06
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-09 · Health · corrected 2023-03-06
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-02-09 · Health · corrected 2023-03-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CARILLON, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2009-12-30 |
| LIFE CARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-02-03 |
| CULBERSON, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-01 |
| KLEIN, TRENTON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-26 |
| RODDY, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-10-16 |
| SKINNER, DEREK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-08-01 |
| BREEDLOVE, BILLY | Individual | CORPORATE DIRECTOR | — | 2020-02-27 |
| FULTON, KYLE | Individual | CORPORATE DIRECTOR | — | 2023-01-25 |
| HATCH, LESLIE | Individual | CORPORATE DIRECTOR | — | 2019-04-18 |
| OWENS, JOHN | Individual | CORPORATE DIRECTOR | — | 2022-06-19 |
| POWELL, DIANNE | Individual | CORPORATE DIRECTOR | — | 2021-10-18 |
| TURNER, LANE | Individual | CORPORATE DIRECTOR | — | 2020-02-27 |
| WILKERSON, DAVID | Individual | CORPORATE DIRECTOR | — | 2023-01-19 |
| U.S. BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2016-07-01 |
Other facilities in LUBBOCK
| Name | Overall | Beds |
|---|---|---|
| THE PLAZA AT LUBBOCK | ★★★☆☆ | 132 |
| CROWN POINT HEALTH SUITES | ★★★☆☆ | 108 |
| LAKESIDE REHABILITATION AND CARE CENTER | ★★☆☆☆ | 93 |
| WINDMILL VILLAGE REHABILITATION & CARE CENTER | ★★☆☆☆ | 120 |
| MI CASITA NURSING AND REHABILITATION CENTER | ★★☆☆☆ | 95 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.