Starfile

Starfile / Texas

Parklane West Healthcare Center

2 Towers Park Ln, San Antonio, TX 78209 · CCN 675509

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★☆☆☆☆ 1

Facility

Ownership type
Government - Hospital district
Certified beds
124
Avg residents/day
98.4
Phone
2108291400

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityTexas avgNational avgvs state
12025-05-16329.19.5+22.9 worse
22024-04-05119.49.8+1.6 worse
32023-02-24158.19.3+6.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning13
Resident rights6
Nutrition and dietary3
Pharmacy service4
Environmental2
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.7859.8%
RN staffing (reported)0.2975.0%
Total nurse staffing (adjusted)3.86

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
THE ENSIGN GROUP
Facilities in chain
329
Chain avg overall
3.20 / 5

Inspection citations (58)

  1. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2026-01-10 · Health · corrected 2026-01-11

    Potential for more than minimal harm

  2. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2026-01-10 · Health · corrected 2026-01-11

    Potential for more than minimal harm

  3. DF0583Keep residents' personal and medical records private and confidential.2025-12-07 · Health · corrected 2025-12-08

    Potential for more than minimal harm

  4. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-11-26 · Health · corrected 2025-11-27

    Potential for more than minimal harm

  5. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-26 · Health · corrected 2025-11-27

    Potential for more than minimal harm

  6. DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2025-07-17 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  7. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2025-07-17 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  8. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-07-17 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  9. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-07-17 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  10. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-17 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  11. DF0880Provide and implement an infection prevention and control program.2025-07-17 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  12. DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  13. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  14. DF0583Keep residents' personal and medical records private and confidential.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  15. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  16. DF0638Assure that each resident’s assessment is updated at least once every 3 months.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  17. DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  18. DF0641Ensure each resident receives an accurate assessment.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  19. EF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  20. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  21. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  22. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-16 · Health · corrected 2025-06-12

    Potential for more than minimal harm

  23. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  24. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  25. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  26. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  27. DF0880Provide and implement an infection prevention and control program.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  28. DF0908Keep all essential equipment working safely.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  29. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-05-16 · Health · corrected 2025-06-09

    Potential for more than minimal harm

  30. EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-25 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  31. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-26 · Health · corrected 2025-04-17

    Potential for more than minimal harm

  32. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-26 · Health · corrected 2025-04-16

    Potential for more than minimal harm

  33. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-05 · Health · corrected 2024-12-05

    Potential for more than minimal harm

  34. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-05 · Health · corrected 2024-12-05

    Potential for more than minimal harm

  35. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-05 · Health · corrected 2024-12-05

    Potential for more than minimal harm

  36. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-01 · Health · corrected 2024-08-02

    Potential for more than minimal harm

  37. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-05 · Health · corrected 2024-04-29

    Potential for more than minimal harm

  38. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-05 · Health · corrected 2024-04-29

    Potential for more than minimal harm

  39. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-05 · Health · corrected 2024-04-29

    Potential for more than minimal harm

  40. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-05 · Health · corrected 2024-04-29

    Potential for more than minimal harm

  41. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-05 · Health · corrected 2024-04-29

    Potential for more than minimal harm

  42. CF0814Dispose of garbage and refuse properly.2024-04-05 · Health · corrected 2024-04-29

    Potential for minimal harm

  43. DF0880Provide and implement an infection prevention and control program.2024-04-05 · Health · corrected 2024-04-29

    Potential for more than minimal harm

  44. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-15 · Health · corrected 2024-03-08

    Potential for more than minimal harm

  45. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-15 · Health · corrected 2024-03-08

    Potential for more than minimal harm

  46. EF0558Reasonably accommodate the needs and preferences of each resident.2024-01-08 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  47. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-01-08 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  48. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-08 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  49. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-09 · Health · corrected 2023-12-19

    Potential for more than minimal harm

  50. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-09 · Health · corrected 2023-12-19

    Potential for more than minimal harm

  51. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-11-09 · Health · corrected 2023-12-19

    Potential for more than minimal harm

  52. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-07-18 · Health · corrected 2023-08-09

    Potential for more than minimal harm

  53. DF0558Reasonably accommodate the needs and preferences of each resident.2023-05-25 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  54. DF0641Ensure each resident receives an accurate assessment.2023-02-24 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  55. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-02-24 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  56. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-24 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  57. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-02-24 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  58. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-24 · Health · corrected 2023-03-27

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
DEWITT MEDICAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-04-01
TOWERS PARK HEALTHCARE, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL2019-04-01
BREWER, DEVINIndividualOPERATIONAL/MANAGERIAL CONTROL2019-04-01
GAONA, RAULIndividualOPERATIONAL/MANAGERIAL CONTROL2017-02-01
ALEXANDER, ALMAIndividualCORPORATE OFFICER2020-05-27
BURNAM, SOONIndividualCORPORATE OFFICER2018-05-01
KEETCH, CHADIndividualCORPORATE OFFICER2011-03-01

Other facilities in San Antonio

NameOverallBeds
Legend Oaks Healthcare and Rehabilitation - West S★★★★★124
Harbor Valley Health and Rehabilitation★★☆☆☆120
San Antonio North Nursing and Rehabilitation★☆☆☆☆118
Castle Hills Rehabilitation and Care Center★☆☆☆☆143
Normandy Terrace Nursing & Rehabilitation Center★☆☆☆☆320

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.