Parklane West Healthcare Center
2 Towers Park Ln, San Antonio, TX 78209 · CCN 675509
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- Government - Hospital district
- Certified beds
- 124
- Avg residents/day
- 98.4
- Phone
- 2108291400
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-16 | 32 | 9.1 | 9.5 | +22.9 worse |
| 2 | 2024-04-05 | 11 | 9.4 | 9.8 | +1.6 worse |
| 3 | 2023-02-24 | 15 | 8.1 | 9.3 | +6.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 13 |
| Resident rights | 6 |
| Nutrition and dietary | 3 |
| Pharmacy service | 4 |
| Environmental | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.78 | 59.8% |
| RN staffing (reported) | 0.29 | 75.0% |
| Total nurse staffing (adjusted) | 3.86 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (58)
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2026-01-10 · Health · corrected 2026-01-11
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2026-01-10 · Health · corrected 2026-01-11
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-12-07 · Health · corrected 2025-12-08
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-11-26 · Health · corrected 2025-11-27
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-26 · Health · corrected 2025-11-27
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2025-07-17 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2025-07-17 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-07-17 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-07-17 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-17 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-07-17 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-16 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-05-16 · Health · corrected 2025-06-09
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-25 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-26 · Health · corrected 2025-04-17
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-26 · Health · corrected 2025-04-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-05 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-05 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-05 · Health · corrected 2024-12-05
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-01 · Health · corrected 2024-08-02
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-05 · Health · corrected 2024-04-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-05 · Health · corrected 2024-04-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-05 · Health · corrected 2024-04-29
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-05 · Health · corrected 2024-04-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-05 · Health · corrected 2024-04-29
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2024-04-05 · Health · corrected 2024-04-29
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-05 · Health · corrected 2024-04-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-15 · Health · corrected 2024-03-08
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-15 · Health · corrected 2024-03-08
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-01-08 · Health · corrected 2024-02-02
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-01-08 · Health · corrected 2024-02-02
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-08 · Health · corrected 2024-02-02
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-09 · Health · corrected 2023-12-19
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-09 · Health · corrected 2023-12-19
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-11-09 · Health · corrected 2023-12-19
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-07-18 · Health · corrected 2023-08-09
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-05-25 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-02-24 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-02-24 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-24 · Health · corrected 2023-03-27
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-02-24 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-24 · Health · corrected 2023-03-27
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| DEWITT MEDICAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-04-01 |
| TOWERS PARK HEALTHCARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| BREWER, DEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| GAONA, RAUL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-02-01 |
| ALEXANDER, ALMA | Individual | CORPORATE OFFICER | — | 2020-05-27 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2018-05-01 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | — | 2011-03-01 |
Other facilities in San Antonio
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.