Heritage Oaks Nursing and Rehabilitation Center
5301 University Ave, Lubbock, TX 79413 · CCN 675346
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 159
- Avg residents/day
- 106.7
- Phone
- 8067958792
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-07 | 7 | 9.1 | 9.5 | -2.1 better |
| 2 | 2024-02-22 | 8 | 9.4 | 9.8 | -1.4 better |
| 3 | 2023-01-05 | 3 | 8.1 | 9.3 | -5.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.30 | 64.7% |
| RN staffing (reported) | 0.25 | 28.6% |
| Total nurse staffing (adjusted) | 3.90 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- SLP OPERATIONS
- Facilities in chain
- 22
- Chain avg overall
- 2.40 / 5
Inspection citations (18)
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2026-01-06 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0926Have policies on smoking.2025-11-15 · Health · corrected 2025-12-30
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-03-07 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-03-07 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-07 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-07 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-07 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-06-27 · Health · corrected 2024-08-05
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-02-22 · Health · corrected 2024-03-30
Potential for more than minimal harm
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-23 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-05 · Health · corrected 2023-02-13
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| STRATFORD HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-12-16 |
| SLP LUBBOCK HERITAGE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-16 |
| DANIEL, TIMOTHY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-16 |
| LEONARD, JOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-01 |
| MENDEZ, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-16 |
| CHUMLEY, RICHARD | Individual | CORPORATE DIRECTOR | — | 2019-12-16 |
| CARLISLE TAYLOR WHITWORTH 2020 IRREVOCABLE TRUST | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-16 |
| GARY SCOTT WHITWORTH 2019 IRREVOCABLE TRUST | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-16 |
| LQCP MANAGEMENT, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-16 |
| WM 41 LUBBOCK HERITAGE RE, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-16 |
| WM-LQC MM, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-16 |
| WT HOLDINGS, LP | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-16 |
Other facilities in Lubbock
| Name | Overall | Beds |
|---|---|---|
| Lubbock Health Care Center | ★★★☆☆ | 120 |
| The Mildred & Shirley L. Garrison Geriatric Educat | ★★☆☆☆ | 120 |
| Avir at Lubbock | ★☆☆☆☆ | 117 |
| Whisperwood Nursing & Rehabilitation Center | ★☆☆☆☆ | 114 |
| Southern Specialty Rehab & Nursing | ★☆☆☆☆ | 144 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.