ACCEL AT WILLOW BEND
2620 COMMUNICATIONS PARKWAY, PLANO, TX 75093 · CCN 676349
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 110
- Avg residents/day
- 70.6
- Phone
- 2145014672
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-21 | 18 | 9.1 | 9.5 | +8.9 worse |
| 2 | 2024-07-24 | 8 | 9.4 | 9.8 | -1.4 better |
| 3 | 2023-05-20 | 18 | 8.1 | 9.3 | +9.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 6 |
| Resident assessment and care planning | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Environmental | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.50 | 64.1% |
| RN staffing (reported) | 0.33 | 100.0% |
| Total nurse staffing (adjusted) | 3.68 | — |
Fines & penalties
- Total fines
- $64,588
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- STONEGATE SENIOR LIVING
- Facilities in chain
- 24
- Chain avg overall
- 2.40 / 5
Inspection citations (44)2 immediate jeopardy3 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2026-01-07 · Health · corrected 2026-01-15
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2026-01-07 · Health · corrected 2026-01-15
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-08-21 · Health · corrected 2025-08-29
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-03-13 · Health · corrected 2025-04-18
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- HF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-09 · Health · corrected 2024-01-09
Actual harm
- HF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-01-09 · Health · corrected 2024-02-12
Actual harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-09 · Health · corrected 2024-02-12
Potential for more than minimal harm
- HF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-09 · Health · corrected 2024-02-12
Actual harm
- EF0880Provide and implement an infection prevention and control program.2024-01-09 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2023-12-28 · Health · corrected 2024-01-22
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-12-05 · Health · corrected 2023-12-20
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-12-05 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- KF0692Provide enough food/fluids to maintain a resident's health.2023-05-20 · Health · corrected 2023-06-09
Immediate jeopardy
- KF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-05-20 · Health · corrected 2023-06-09
Immediate jeopardy
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-20 · Health · corrected 2023-06-09
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-15 · Health · corrected 2023-05-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SOUTH LIMESTONE HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-02-27 |
| PF PLANO SNF OPS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-09-23 |
| STONEGATE SENIOR LIVING, LP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-06-22 |
| PRATT, FRANCHOT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-02-07 |
| PRICE, LARRY | Individual | CORPORATE OFFICER | — | 1982-06-01 |
| UMB BANK NA | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2021-09-23 |
Other facilities in PLANO
| Name | Overall | Beds |
|---|---|---|
| THE LEGACY AT WILLOW BEND | ★★★★★ | 60 |
| LIFE CARE CENTER OF PLANO | ★★★★☆ | 120 |
| CARRARA | ★★★★☆ | 112 |
| PRESTONWOOD REHABILITATION & NURSING CENTER INC | ★★★☆☆ | 132 |
| THE HEALTHCARE RESORT OF PLANO | ★★★☆☆ | 70 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.