HERITAGE CENTER, THE
1026 MCFARLAND STREET, MORRISTOWN, TN 37814 · CCN 445215
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 197
- Avg residents/day
- 101.6
- Phone
- 4235815100
Inspection history vs Tennessee & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Tennessee avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-04 | 8 | 5.8 | 9.5 | +2.2 worse |
| 2 | 2024-02-28 | 9 | 4.6 | 9.8 | +4.4 worse |
| 3 | 2020-01-23 | 3 | 4.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 3 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.52 | 35.1% |
| RN staffing (reported) | 0.62 | 12.5% |
| Total nurse staffing (adjusted) | 3.26 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- LIFE CARE CENTERS OF AMERICA
- Facilities in chain
- 194
- Chain avg overall
- 3.50 / 5
Inspection citations (20)
- DF0641Ensure each resident receives an accurate assessment.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-04 · Health · corrected 2025-06-30
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-28 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-01-23 · Health · corrected 2020-01-25
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2020-01-23 · Health · corrected 2020-01-27
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2020-01-23 · Health · corrected 2020-01-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRESTON, FORREST | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1976-01-06 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1994-04-01 |
| FARMER, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-04-01 |
| FLETCHER, TODD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-05-01 |
| LAY, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-24 |
| PARTON, DARLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2004-09-15 |
| PRESTON, AUBREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-27 |
| PRESTON, FORREST | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1994-04-01 |
| SOLOMON, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-05-01 |
| SWANKER, RICHARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-01-01 |
| TAN, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-07-30 |
| ZIEGLER, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2001-09-18 |
| FLETCHER, TODD | Individual | CORPORATE DIRECTOR | — | 2021-05-01 |
| LAY, LISA | Individual | CORPORATE DIRECTOR | — | 2017-04-24 |
| PRESTON, FORREST | Individual | CORPORATE DIRECTOR | — | 1976-01-06 |
| SWANKER, RICHARD | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| ZIEGLER, JAMES | Individual | CORPORATE DIRECTOR | — | 2001-09-18 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — | 1994-04-21 |
| FLETCHER, TODD | Individual | CORPORATE OFFICER | — | 2020-11-02 |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — | 1999-08-16 |
| LAY, LISA | Individual | CORPORATE OFFICER | — | 2018-02-09 |
| PRESTON, FORREST | Individual | CORPORATE OFFICER | — | 1976-01-06 |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — | 2011-04-01 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — | 2000-09-22 |
| ZIEGLER, JAMES | Individual | CORPORATE OFFICER | — | 1999-08-16 |
Other facilities in MORRISTOWN
| Name | Overall | Beds |
|---|---|---|
| LIFE CARE CENTER OF MORRISTOWN | ★★★★☆ | 161 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.