NEW HOPE RETIREMENT & CARE CENTER
1220 EAST ELECTRIC BLVD, MCALESTER, OK 74501 · CCN 375384
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 55
- Avg residents/day
- 35.0
- Phone
- 9184239095
Inspection history vs Oklahoma & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Oklahoma avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-07 | 14 | 7.2 | 9.5 | +6.8 worse |
| 2 | 2023-08-18 | 5 | 8.0 | 9.8 | -3.0 better |
| 3 | 2022-06-09 | 4 | 7.9 | 9.3 | -3.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 1 |
| Resident rights | 4 |
| Pharmacy service | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.95 | 65.5% |
| RN staffing (reported) | 0.56 | 40.0% |
| Total nurse staffing (adjusted) | 4.70 | — |
Fines & penalties
- Total fines
- $7,371
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (23)1 actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-31 · Health · corrected 2026-02-27
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-31 · Health · corrected 2026-02-27
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-16 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-16 · Health · corrected 2025-08-07
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-16 · Health · corrected 2025-08-07
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-16 · Health · corrected 2025-08-07
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-07 · Health · corrected 2024-12-23
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-11-07 · Health · corrected 2024-12-26
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-07 · Health · corrected 2024-12-26
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-11-07 · Health · corrected 2024-12-27
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-11-07 · Health · corrected 2024-12-24
Potential for more than minimal harm
- FF0732Post nurse staffing information every day.2024-11-07 · Health · corrected 2024-12-26
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-11-07 · Health · corrected 2024-12-27
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-11-07 · Health · corrected 2024-12-27
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-31 · Health · corrected 2024-08-02
Actual harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-06-17 · Health · corrected 2024-07-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-24 · Health · corrected 2024-02-07
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-01-24 · Health · corrected 2024-02-07
Potential for more than minimal harm
- EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2023-08-18 · Health · corrected 2023-09-22
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-18 · Health · corrected 2023-09-22
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-08-18 · Health · corrected 2023-09-22
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-09 · Health · corrected 2022-06-24
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-06-09 · Health · corrected 2022-06-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ASPIRE MANAGEMENT LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2016-10-11 |
| MONTGOMERY, THOMAS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2016-10-11 |
| ASPIRE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-10-11 |
| COOLEY, CHELSEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-04-04 |
| MONTGOMERY, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-10-11 |
| COOLEY, CHELSEY | Individual | W-2 MANAGING EMPLOYEE | — | 2021-04-04 |
Other facilities in MCALESTER
| Name | Overall | Beds |
|---|---|---|
| MITCHELL CARE & REHAB CENTER | ★★★★★ | 100 |
| MCALESTER NURSING & REHAB | ★★☆☆☆ | 63 |
| HERITAGE HILLS LIVING & REHABILITATION CENTER | ★☆☆☆☆ | 81 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.