WILLIAMSVILLE SUBURBAN, L L C
163 SOUTH UNION ROAD, WILLIAMSVILLE, NY 14221 · CCN 335647
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 220
- Avg residents/day
- 200.1
- Phone
- 7162761900
Inspection history vs New York & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New York avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-28 | 20 | 7.7 | 9.5 | +12.3 worse |
| 2 | 2023-03-17 | 10 | 6.1 | 9.8 | +3.9 worse |
| 3 | 2021-05-06 | 6 | 5.7 | 9.3 | +0.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 7 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 3 |
| Pharmacy service | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.68 | 48.6% |
| RN staffing (reported) | 0.27 | 76.9% |
| Total nurse staffing (adjusted) | 4.08 | — |
Fines & penalties
- Total fines
- $43,973
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (36)1 actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- CF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-22 · Health · corrected 2026-02-20
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-22 · Health · corrected 2026-02-20
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-07 · Health · corrected 2025-06-25
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-07 · Health · corrected 2025-06-25
Potential for more than minimal harm
- CF0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.2024-10-28 · Health · corrected 2024-12-18
Potential for minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2024-10-28 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-24 · Health · corrected 2024-09-05
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-09 · Health · corrected 2024-03-19
Actual harm
- DF0610Respond appropriately to all alleged violations.2024-02-09 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-24 · Health · corrected 2024-03-04
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-03-17 · Health · corrected 2023-05-01
Potential for minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2023-03-17 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-05-06 · Health · corrected 2021-06-04
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2021-05-06 · Health · corrected 2021-06-11
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2021-05-06 · Health · corrected 2021-05-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| OTTERBEIN, LAURA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 46% | 2018-03-12 |
| ZACHER, WILLIAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 46% | 2018-03-12 |
| GOLDMAN, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-10-18 |
| GOLDMAN, DAVID | Individual | CORPORATE DIRECTOR | — | 2018-10-18 |
Other facilities in WILLIAMSVILLE
| Name | Overall | Beds |
|---|---|---|
| HARRIS HILL NURSING FACILITY, L L C | ★★★★★ | 192 |
| ELDERWOOD AT WILLIAMSVILLE | ★★☆☆☆ | 200 |
| CANTERBURY WOODS | ★★☆☆☆ | 50 |
| COMPREHENSIVE REHAB & NURSING CTR AT WILLIAMSVILLE | ★☆☆☆☆ | 142 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.