Starfile / New York

Waterview Heights Rehabilitation and Nursing Cente

135 Meridan St., Rochester, NY 14612 · CCN 335082

SFF Abuse icon

Inspection history vs New York & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$842,850

Number of fines

4

Number of penalties

4

Payment denials

0

Chain

Chain

HURLBUT CARE

Facilities in chain

13

Chain avg overall

3.60 / 5

Inspection citations (78)11 immediate jeopardy6 actual harm

1. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-09 · Health · corrected 2025-06-30

   Potential for more than minimal harm

2. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-05-09 · Health · corrected 2025-06-30

   Potential for more than minimal harm

3. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-09 · Health · corrected 2025-08-04

   Potential for more than minimal harm

4. IF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-09 · Health · corrected 2025-06-30

   Actual harm

5. DF0610Respond appropriately to all alleged violations.2025-05-09 · Health · corrected 2025-06-30

   Potential for more than minimal harm

6. LF0675Honor each resident's preferences, choices, values and beliefs.2025-05-09 · Health · corrected 2025-06-30

   Immediate jeopardy

7. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-09 · Health · corrected 2025-06-30

   Potential for more than minimal harm

8. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-09 · Health · corrected 2025-08-04

   Actual harm

9. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-09 · Health · corrected 2025-06-30

   Actual harm

10. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-09 · Health · corrected 2025-06-30

    Immediate jeopardy

11. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

12. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

13. LF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-05-09 · Health · corrected 2025-06-30

    Immediate jeopardy

14. LF0760Ensure that residents are free from significant medication errors.2025-05-09 · Health · corrected 2025-06-30

    Immediate jeopardy

15. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

16. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

17. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

18. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-09 · Health · corrected 2025-08-04

    Potential for more than minimal harm

19. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

20. EF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

21. FF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

22. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

23. EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

24. LF0880Provide and implement an infection prevention and control program.2025-05-09 · Health · corrected 2025-04-14

    Immediate jeopardy

25. FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

26. DF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

27. DF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2025-05-09 · Health · corrected 2025-06-30

    Potential for more than minimal harm

28. BF0917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.2025-05-09 · Health · corrected 2025-06-30

    Potential for minimal harm

29. IF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-17 · Health · corrected 2024-11-15

    Actual harm

30. FF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

31. FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

32. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-17 · Health · corrected 2024-11-15

    Immediate jeopardy

33. FF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

34. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

35. HF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-09-17 · Health · corrected 2024-11-15

    Actual harm

36. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-17 · Health · corrected 2024-11-21

    Potential for more than minimal harm

37. KF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-09-17 · Health · corrected 2025-01-13

    Immediate jeopardy

38. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

39. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-09-17 · Health · corrected 2025-01-13

    Potential for more than minimal harm

40. IF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-17 · Health · corrected 2024-11-15

    Actual harm

41. KF0760Ensure that residents are free from significant medication errors.2024-09-17 · Health · corrected 2025-01-13

    Immediate jeopardy

42. LF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-17 · Health · corrected 2024-11-15

    Immediate jeopardy

43. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

44. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

45. FF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-09-17 · Health · corrected 2024-11-20

    Potential for more than minimal harm

46. LF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2024-09-17 · Health · corrected 2024-11-15

    Immediate jeopardy

47. EF0880Provide and implement an infection prevention and control program.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

48. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-09-17 · Health · corrected 2024-11-15

    Potential for more than minimal harm

49. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

50. DF0558Reasonably accommodate the needs and preferences of each resident.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

51. BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-25 · Health · corrected 2024-03-15

    Potential for minimal harm

52. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-25 · Health · corrected 2024-04-22

    Potential for more than minimal harm

53. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

54. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

55. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-25 · Health · corrected 2024-04-22

    Potential for more than minimal harm

56. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

57. BF0732Post nurse staffing information every day.2024-01-25 · Health · corrected 2024-03-15

    Potential for minimal harm

58. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

59. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

60. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-25 · Health · corrected 2024-03-15

    Potential for more than minimal harm

61. DF0760Ensure that residents are free from significant medication errors.2024-01-25 · Health · corrected 2024-04-22

    Potential for more than minimal harm

62. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-25 · Health · corrected 2024-04-22

    Potential for more than minimal harm

63. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-25 · Health · corrected 2024-04-22

    Potential for more than minimal harm

64. DF0610Respond appropriately to all alleged violations.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

65. DF0641Ensure each resident receives an accurate assessment.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

66. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

67. KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-25 · Health · corrected 2023-07-24

    Immediate jeopardy

68. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-25 · Health · corrected 2023-08-21

    Potential for more than minimal harm

69. EF0692Provide enough food/fluids to maintain a resident's health.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

70. DF0730Observe each nurse aide's job performance and give regular training.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

71. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

72. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-05-25 · Health · corrected 2023-08-21

    Potential for more than minimal harm

73. FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-05-25 · Health · corrected 2023-08-21

    Potential for more than minimal harm

74. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

75. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

76. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-25 · Health · corrected 2023-08-21

    Potential for more than minimal harm

77. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-05-25 · Health · corrected 2023-07-24

    Potential for more than minimal harm

78. FF0908Keep all essential equipment working safely.2023-05-25 · Health · corrected 2023-08-21

    Potential for more than minimal harm

Ownership

Other facilities in Rochester

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.