OUR LADY OF MERCY LIFE CENTER
2 MERCYCARE LANE, GUILDERLAND, NY 12084 · CCN 335767
Abuse icon
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 160
- Avg residents/day
- 151.7
- Phone
- 5184648100
Inspection history vs New York & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New York avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-15 | 15 | 7.7 | 9.5 | +7.3 worse |
| 2 | 2022-02-14 | 8 | 6.1 | 9.8 | +1.9 worse |
| 3 | 2019-08-13 | 2 | 5.7 | 9.3 | -3.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.69 | 50.0% |
| RN staffing (reported) | 0.79 | 28.2% |
| Total nurse staffing (adjusted) | 3.78 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- TRINITY HEALTH
- Facilities in chain
- 20
- Chain avg overall
- 3.40 / 5
Inspection citations (25)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-15 · Health · corrected 2024-11-22
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-10-15 · Health · corrected 2024-12-02
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-10-15 · Health · corrected 2024-11-22
Potential for more than minimal harm
- FF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-10-15 · Health · corrected 2024-12-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-15 · Health · corrected 2024-11-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-15 · Health · corrected 2024-11-28
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-10-15 · Health · corrected 2024-11-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-15 · Health · corrected 2024-12-06
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-15 · Health · corrected 2024-12-06
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-15 · Health · corrected 2024-12-06
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-10-15 · Health · corrected 2024-12-04
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-10-15 · Health · corrected 2024-12-06
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-15 · Health · corrected 2024-11-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-15 · Health · corrected 2024-10-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-15 · Health · corrected 2024-12-06
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-09-20 · Health · corrected 2024-11-11
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-02-14 · Health · corrected 2022-04-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-13 · Health · corrected 2019-09-30
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2019-08-13 · Health · corrected 2019-09-30
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| TRINITY HEALTH CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2014-07-01 |
| ST PETERS HEALTH PARTNERS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-10-01 |
| TRINITY HEALTH CORPORATION | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-01 |
| BURKE, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-09-01 |
| MAZZACCO, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-08-22 |
| SIGNOR, KRISTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-01 |
| SULLIVAN-SMITH, SANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-05-01 |
| BALA, GUHA | Individual | CORPORATE DIRECTOR | — | 2022-10-01 |
| HANKS, STEVEN | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| ISACKSEN, DANIEL | Individual | CORPORATE DIRECTOR | — | 2022-10-01 |
| LAPCZYNSKI, PATRICIA | Individual | CORPORATE DIRECTOR | — | 2025-04-01 |
| MCCORMICK, ROBERT | Individual | CORPORATE DIRECTOR | — | 2021-01-01 |
| MEATH, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2022-10-01 |
| MYERS, GINA | Individual | CORPORATE DIRECTOR | — | 2022-10-01 |
| POLLARD, MERRIETTE | Individual | CORPORATE DIRECTOR | — | 2022-10-01 |
| SULLIVAN, MARGUERITE | Individual | CORPORATE DIRECTOR | — | 2025-01-01 |
| SWEET ZAVAGLIA, KERRI | Individual | CORPORATE DIRECTOR | — | 2022-10-01 |
| TOFADE, OLUWATOYIN | Individual | CORPORATE DIRECTOR | — | 2024-01-01 |
| FARRELL, ERIC | Individual | CORPORATE OFFICER | — | 2023-07-01 |
| JIMINO, KATHLEEN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| SIGNOR, KRISTIN | Individual | CORPORATE OFFICER | — | 2017-04-01 |
| MARSHALL, JOHN | Individual | CORPORATE OFFICER | — | 2022-10-05 |
| WILDRIDGE, WILLIAM | Individual | CORPORATE OFFICER | — | 2022-10-01 |
| ST PETERS HEALTH PARTNERS | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-10-01 |
Other facilities in GUILDERLAND
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.