Highlands Living Center
500 Hahnemann Trail, Pittsford, NY 14534 · CCN 335786
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 122
- Avg residents/day
- 114.9
- Phone
- 5853831700
Inspection history vs New York & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New York avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-19 | 8 | 7.7 | 9.5 | +0.3 worse |
| 2 | 2023-06-09 | 6 | 6.1 | 9.8 | -0.1 better |
| 3 | 2021-09-02 | 3 | 5.7 | 9.3 | -2.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Pharmacy service | 2 |
| Environmental | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.52 | 66.0% |
| RN staffing (reported) | 0.46 | 40.0% |
| Total nurse staffing (adjusted) | 3.70 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (17)
- EF0610Respond appropriately to all alleged violations.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-02-19 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2023-06-09 · Health · corrected 2023-07-26
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-06-09 · Health · corrected 2023-07-26
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2023-06-09 · Health · corrected 2023-07-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-06-09 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2023-06-09 · Health · corrected 2023-07-26
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-06-09 · Health · corrected 2023-07-26
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2021-09-02 · Health · corrected 2021-10-07
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-09-02 · Health · corrected 2021-10-07
Potential for more than minimal harm
- EF0885Report COVID19 data to residents and families.2021-09-02 · Health · corrected 2021-10-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| STRONG PARTNERS HEALTHSYSTEM, INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1995-03-16 |
| BUSARI, SAMUEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-07-14 |
| NICHOLAS, NIRMALA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-07-07 |
| BUSARI, SAMUEL | Individual | CORPORATE OFFICER | — | 2021-07-14 |
| GARRETT, ELIZABETH | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| HALL, WILLIAM | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| LATELLA, ROBERT | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| MAGEE, ROBBIE | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| MCCANN, ROBERT | Individual | CORPORATE OFFICER | — | 2012-10-01 |
| RIORDAN, MICHAEL | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| VANSTRYDONCK, GERALD | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| YALE, ELIZABETH | Individual | CORPORATE OFFICER | — | 2023-07-31 |
Other facilities in Pittsford
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.