COMPLETE CARE AT REGENT LLC
50 POLIFLY ROAD, HACKENSACK, NJ 07601 · CCN 315295
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Individual
- Certified beds
- 180
- Avg residents/day
- 169.8
- Phone
- 2016461166
Inspection history vs New Jersey & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Jersey avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-03 | 17 | 8.6 | 9.5 | +8.4 worse |
| 2 | 2023-10-02 | 5 | 8.0 | 9.8 | -3.0 better |
| 3 | 2022-06-14 | 3 | 4.9 | 9.3 | -1.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 4 |
| Nursing and physician services | 3 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.20 | 25.0% |
| RN staffing (reported) | 0.50 | 25.0% |
| Total nurse staffing (adjusted) | 3.37 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (25)
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-03 · Health · corrected 2025-02-24
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-02-03 · Health · corrected 2025-03-10
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-02-03 · Health · corrected 2025-03-10
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-02-03 · Health · corrected 2025-02-24
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-03 · Health · corrected 2025-03-10
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2025-02-03 · Health · corrected 2025-03-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-03 · Health · corrected 2025-02-24
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-02-03 · Health · corrected 2025-02-24
Potential for more than minimal harm
- DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2025-02-03 · Health · corrected 2025-02-24
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-03 · Health · corrected 2025-02-24
Potential for more than minimal harm
- FF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-03 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-04 · Health · corrected 2023-11-03
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-10-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-10-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-06-14 · Health · corrected 2022-07-30
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-06-14 · Health · corrected 2022-07-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PC HMH OPCO HOLDNGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-03-16 |
| PC HMH HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-16 |
| PEACE CAPITAL HOLDINGS LLC (DE) | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-16 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-16 |
| ELSEBAI, KARINA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-16 |
| GOTTESMAN, MOSHE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-08-28 |
| KARIM, KARIM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-06 |
| ZACKAI, RAANAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2023-03-16 |
Other facilities in HACKENSACK
| Name | Overall | Beds |
|---|---|---|
| CAREONE AT WELLINGTON | ★★★☆☆ | 128 |
| COMPLETE CARE AT PROSPECT HEIGHTS LLC | ★★☆☆☆ | 196 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.