Starfile

Starfile / New Jersey

COMPLETE CARE AT REGENT LLC

50 POLIFLY ROAD, HACKENSACK, NJ 07601 · CCN 315295

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Individual
Certified beds
180
Avg residents/day
169.8
Phone
2016461166

Inspection history vs New Jersey & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNew Jersey avgNational avgvs state
12025-02-03178.69.5+8.4 worse
22023-10-0258.09.8-3.0 better
32022-06-1434.99.3-1.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care4
Resident assessment and care planning4
Nursing and physician services3
Resident rights3
Nutrition and dietary1
Environmental1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2025.0%
RN staffing (reported)0.5025.0%
Total nurse staffing (adjusted)3.37

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
COMPLETE CARE
Facilities in chain
85
Chain avg overall
3.20 / 5

Inspection citations (25)

  1. DF0558Reasonably accommodate the needs and preferences of each resident.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  2. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-03 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  3. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-02-03 · Health · corrected 2025-03-10

    Potential for more than minimal harm

  4. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-02-03 · Health · corrected 2025-03-10

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2025-02-03 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  7. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-03 · Health · corrected 2025-03-10

    Potential for more than minimal harm

  8. DF0679Provide activities to meet all resident's needs.2025-02-03 · Health · corrected 2025-03-10

    Potential for more than minimal harm

  9. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  10. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  11. EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-03 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  12. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-02-03 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  13. DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2025-02-03 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  14. DF0732Post nurse staffing information every day.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  15. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  16. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-03 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  17. FF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-03 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  18. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-04 · Health · corrected 2023-11-03

    Potential for more than minimal harm

  19. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-10-02 · Health · corrected 2023-11-03

    Potential for more than minimal harm

  20. EF0641Ensure each resident receives an accurate assessment.2023-10-02 · Health · corrected 2023-11-03

    Potential for more than minimal harm

  21. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-02 · Health · corrected 2023-11-03

    Potential for more than minimal harm

  22. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-02 · Health · corrected 2023-11-03

    Potential for more than minimal harm

  23. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-02 · Health · corrected 2023-11-03

    Potential for more than minimal harm

  24. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-06-14 · Health · corrected 2022-07-30

    Potential for more than minimal harm

  25. DF0759Ensure medication error rates are not 5 percent or greater.2022-06-14 · Health · corrected 2022-07-30

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PC HMH OPCO HOLDNGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2023-03-16
PC HMH HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-03-16
PEACE CAPITAL HOLDINGS LLC (DE)Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-03-16
SMS 2021 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-03-16
ELSEBAI, KARINAIndividualOPERATIONAL/MANAGERIAL CONTROL2023-03-16
GOTTESMAN, MOSHEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-08-28
KARIM, KARIMIndividualOPERATIONAL/MANAGERIAL CONTROL2023-01-06
ZACKAI, RAANANIndividualOPERATIONAL/MANAGERIAL CONTROL2025-01-01
STEIN, SHALOMIndividualCORPORATE OFFICER2023-03-16

Other facilities in HACKENSACK

NameOverallBeds
CAREONE AT WELLINGTON★★★☆☆128
COMPLETE CARE AT PROSPECT HEIGHTS LLC★★☆☆☆196

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.