COMPLETE CARE AT PROSPECT HEIGHTS LLC
336 PROSPECT AVE, HACKENSACK, NJ 07601 · CCN 315460
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 196
- Avg residents/day
- 120.1
- Phone
- 2016781800
Inspection history vs New Jersey & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Jersey avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-09-27 | 6 | 8.6 | 9.5 | -2.6 better |
| 2 | 2022-10-03 | 9 | 8.0 | 9.8 | +1.0 worse |
| 3 | 2020-02-25 | 3 | 4.9 | 9.3 | -1.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.34 | 50.4% |
| RN staffing (reported) | 0.82 | 59.1% |
| Total nurse staffing (adjusted) | 2.81 | — |
Fines & penalties
- Total fines
- $118,483
- Number of fines
- 7
- Number of penalties
- 7
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (18)2 immediate jeopardy2 actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2026-01-29 · Health
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2026-01-29 · Health
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-03-05 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-02-11 · Health · corrected 2025-02-12
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-09-27 · Health · corrected 2024-11-07
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2024-09-27 · Health · corrected 2024-11-07
Potential for minimal harm
- KF0880Provide and implement an infection prevention and control program.2024-09-27 · Health · corrected 2024-11-07
Immediate jeopardy
- DF0641Ensure each resident receives an accurate assessment.2024-04-16 · Health · corrected 2024-05-08
Potential for more than minimal harm
- GF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-16 · Health · corrected 2024-05-08
Actual harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-04-16 · Health · corrected 2024-05-08
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2024-04-16 · Health · corrected 2024-05-08
Actual harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-04-16 · Health · corrected 2024-05-08
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-15 · Health · corrected 2023-12-11
Immediate jeopardy
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-10-03 · Health · corrected 2022-11-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-10-03 · Health · corrected 2022-11-01
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-10-03 · Health · corrected 2022-12-14
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-02-25 · Health · corrected 2020-03-20
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2020-02-25 · Health · corrected 2020-03-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PC HMH OPCO HOLDINGS 2 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-09-28 |
| PC HMH HOLDINGS 2 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-09-28 |
| PEACE CAPITAL HOLDINGS LLC (DE) | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-09-28 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-09-28 |
| ASPRIL, VILMA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-21 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2023-09-28 |
Other facilities in HACKENSACK
| Name | Overall | Beds |
|---|---|---|
| CAREONE AT WELLINGTON | ★★★☆☆ | 128 |
| COMPLETE CARE AT REGENT LLC | ★★☆☆☆ | 180 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.