THE ELMS CENTER
71 ELM STREET, MILFORD, NH 03055 · CCN 305068
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 52
- Avg residents/day
- 46.7
- Phone
- 6036732907
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-10 | 10 | 4.0 | 9.5 | +6.0 worse |
| 2 | 2024-01-25 | 7 | 4.5 | 9.8 | +2.5 worse |
| 3 | 2023-01-20 | 4 | 5.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Administration | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.00 | 58.1% |
| RN staffing (reported) | 0.64 | 87.5% |
| Total nurse staffing (adjusted) | 2.98 | — |
Fines & penalties
- Total fines
- $9,770
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- 603 HEALTHCARE
- Facilities in chain
- 7
- Chain avg overall
- 2.00 / 5
Inspection citations (21)1 actual harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-01-10 · Health · corrected 2025-02-07
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-10 · Health · corrected 2025-02-07
Potential for more than minimal harm
- BF0637Assess the resident when there is a significant change in condition2025-01-10 · Health · corrected 2025-02-02
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-01-10 · Health · corrected 2025-02-21
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2025-01-10 · Health · corrected 2025-02-07
Potential for minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-10 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-10 · Health · corrected 2025-01-27
Potential for more than minimal harm
- CF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-01-10 · Health · corrected 2025-01-30
Potential for minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-01-10 · Health · corrected 2025-02-06
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-01-10 · Health · corrected 2025-02-07
Potential for more than minimal harm
- CF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2024-01-25 · Health · corrected 2024-03-01
Potential for minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-01-25 · Health · corrected 2024-02-26
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-25 · Health · corrected 2024-02-22
Actual harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-25 · Health · corrected 2024-03-01
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-25 · Health · corrected 2024-02-23
Potential for more than minimal harm
- DF0811Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.2024-01-25 · Health · corrected 2024-02-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-01-25 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-01-20 · Health · corrected 2023-02-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-01-20 · Health · corrected 2023-02-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-01-20 · Health · corrected 2023-02-13
Potential for more than minimal harm
- CF0885Report COVID19 data to residents and families.2023-01-20 · Health · corrected 2023-01-31
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PR NH HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 48% | 2024-02-19 |
| RR NH HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 48% | 2024-02-19 |
| RAUSMAN, PHILIP | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | 2024-02-19 |
| RAUSMAN, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | 2024-02-19 |
| STEVENSON, SEAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | 2024-02-19 |
| STEVENSON, SEAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| 603 HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| MANCHIN, CRYSTAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| OJUTALAYO, AYOBAMI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
Other facilities in MILFORD
| Name | Overall | Beds |
|---|---|---|
| CRESTWOOD CENTER | ★★★★☆ | 82 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.