CRESTWOOD CENTER
40 CROSBY STREET, MILFORD, NH 03055 · CCN 305061
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 82
- Avg residents/day
- 62.2
- Phone
- 6036737061
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-18 | 3 | 4.0 | 9.5 | -1.0 better |
| 2 | 2024-12-04 | 1 | 4.5 | 9.8 | -3.5 better |
| 3 | 2024-01-30 | 9 | 5.6 | 9.3 | +3.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.16 | 46.3% |
| RN staffing (reported) | 0.82 | 35.7% |
| Total nurse staffing (adjusted) | 3.07 | — |
Fines & penalties
- Total fines
- $15,646
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (13)1 immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-18 · Health · corrected 2026-02-06
Potential for more than minimal harm
- CF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-12-18 · Health · corrected 2026-02-06
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-18 · Health · corrected 2026-02-06
Potential for more than minimal harm
- JF0880Provide and implement an infection prevention and control program.2024-06-26 · Health · corrected 2024-06-17
Immediate jeopardy
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-01-30 · Health · corrected 2024-03-07
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-30 · Health · corrected 2024-03-02
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-30 · Health · corrected 2024-03-05
Potential for minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-30 · Health · corrected 2024-03-06
Potential for more than minimal harm
- BF0679Provide activities to meet all resident's needs.2024-01-30 · Health · corrected 2024-02-29
Potential for minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-30 · Health · corrected 2024-03-06
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-30 · Health · corrected 2024-01-01
Potential for more than minimal harm
- EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-01-30 · Health · corrected 2024-03-01
Potential for more than minimal harm
- CF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-01-30 · Health · corrected 2024-03-14
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HARBORSIDE NEW HAMPSHIRE LIMITED PARTNERSHIP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-05-01 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| HARBORSIDE HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| HARBORSIDE TOLEDO BUSINESS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-03-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| BENSON, HANNAH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-03-01 |
| MORRIS, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-23 |
| OJUTALAYO, AYOBAMI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-03-01 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2019-05-01 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-06-01 |
| SUNBRIDGE HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-06-01 |
Other facilities in MILFORD
| Name | Overall | Beds |
|---|---|---|
| THE ELMS CENTER | ★☆☆☆☆ | 52 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.