PRESIDENTIAL OAKS
200 PLEASANT STREET, CONCORD, NH 03301 · CCN 305063
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 85
- Avg residents/day
- 67.9
- Phone
- 6032256644
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-30 | 5 | 4.0 | 9.5 | +1.0 worse |
| 2 | 2023-10-26 | 6 | 4.5 | 9.8 | +1.5 worse |
| 3 | 2022-11-22 | 7 | 5.6 | 9.3 | +1.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.95 | 63.4% |
| RN staffing (reported) | 0.92 | 92.3% |
| Total nurse staffing (adjusted) | 4.96 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (18)
- DF0610Respond appropriately to all alleged violations.2025-11-18 · Health · corrected 2025-11-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-11-18 · Health · corrected 2025-12-12
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-30 · Health · corrected 2024-12-10
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-10-30 · Health · corrected 2024-12-10
Potential for minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-30 · Health · corrected 2024-12-10
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-26 · Health · corrected 2023-11-21
Potential for minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-10-26 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-26 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-26 · Health · corrected 2023-11-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-26 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-10-26 · Health · corrected 2023-11-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-11-22 · Health · corrected 2023-01-04
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-11-22 · Health · corrected 2023-01-04
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2022-11-22 · Health · corrected 2023-01-02
Potential for minimal harm
- BF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-11-22 · Health · corrected 2023-01-04
Potential for minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-11-22 · Health · corrected 2022-12-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-22 · Health · corrected 2023-01-04
Potential for more than minimal harm
- BF0885Report COVID19 data to residents and families.2022-11-22 · Health · corrected 2023-01-07
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HIGGINS, JOYCE | Individual | CORPORATE DIRECTOR | — | 2007-11-27 |
| WRIGHT, ROBERT | Individual | CORPORATE DIRECTOR | — | 2007-11-27 |
| PURINGTON, ANNE | Individual | CORPORATE OFFICER | — | 2002-06-19 |
| SCHWARTZ, JEFFREY | Individual | CORPORATE OFFICER | — | 2021-06-22 |
| CARON, SHARON | Individual | W-2 MANAGING EMPLOYEE | — | 2013-05-01 |
Other facilities in CONCORD
| Name | Overall | Beds |
|---|---|---|
| HAVENWOOD-HERITAGE HEIGHTS | ★★★★★ | 70 |
| Harris Hill Center, Genesis HealthCare | ★★☆☆☆ | 85 |
| PLEASANT VIEW CENTER | — | 176 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.