White Oak Manor - Burlington
323 Baldwin Road, Burlington, NC 27217 · CCN 345301
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Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 160
- Avg residents/day
- 120.6
- Phone
- 3362295571
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-18 | 9 | 5.6 | 9.5 | +3.4 worse |
| 2 | 2024-08-01 | 8 | 7.2 | 9.8 | +0.8 worse |
| 3 | 2023-06-23 | 6 | 7.4 | 9.3 | -1.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.12 | 45.5% |
| RN staffing (reported) | 0.46 | 9.1% |
| Total nurse staffing (adjusted) | 4.51 | — |
Fines & penalties
- Total fines
- $148,522
- Number of fines
- 4
- Number of penalties
- 5
- Payment denials
- 1
Chain
- Chain
- WHITE OAK MANAGEMENT
- Facilities in chain
- 14
- Chain avg overall
- 3.40 / 5
Inspection citations (23)5 immediate jeopardy1 actual harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-11-18 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-11-18 · Health · corrected 2025-12-01
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2025-11-18 · Health · corrected 2025-12-01
Potential for minimal harm
- KF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-03-31 · Health · corrected 2025-04-25
Immediate jeopardy
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-31 · Health · corrected 2025-04-25
Immediate jeopardy
- KF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-03-31 · Health · corrected 2025-04-25
Immediate jeopardy
- DF0610Respond appropriately to all alleged violations.2025-03-31 · Health · corrected 2025-04-25
Potential for more than minimal harm
- KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-31 · Health · corrected 2025-04-25
Immediate jeopardy
- KF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-03-31 · Health · corrected 2025-04-25
Immediate jeopardy
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-01 · Health · corrected 2024-08-26
Actual harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-08-01 · Health · corrected 2024-08-26
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-08-01 · Health · corrected 2024-08-26
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-01 · Health · corrected 2024-08-26
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-08-01 · Health · corrected 2024-08-26
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-08-01 · Health · corrected 2024-08-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-01 · Health · corrected 2024-08-26
Potential for more than minimal harm
- DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2024-06-07 · Health · corrected 2024-08-01
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-23 · Health · corrected 2023-07-21
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-23 · Health · corrected 2023-07-21
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-23 · Health · corrected 2023-07-21
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-06-23 · Health · corrected 2023-07-21
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-06-23 · Health · corrected 2023-07-21
Potential for more than minimal harm
- BF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2023-06-23 · Health · corrected 2023-07-21
Potential for minimal harm
Ownership
No ownership records.
Other facilities in Burlington
| Name | Overall | Beds |
|---|---|---|
| Edgewood Place at the Village at Brookwood | ★★★★★ | 51 |
| Twin Lakes Community | ★★★★★ | 104 |
| Liberty Commons Nursing & Rehabilitation Center of | ★★★★☆ | 122 |
| Alamance Health Care Center | ★★☆☆☆ | 180 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.