Twin Lakes Community
3802 Wade Coble Drive, Burlington, NC 27215 · CCN 345235
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 104
- Avg residents/day
- 95.1
- Phone
- 3365381400
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-09 | 2 | 5.6 | 9.5 | -3.6 better |
| 2 | 2023-09-15 | 2 | 7.2 | 9.8 | -5.2 better |
| 3 | 2022-07-21 | 5 | 7.4 | 9.3 | -2.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.46 | 35.4% |
| RN staffing (reported) | 0.82 | 22.2% |
| Total nurse staffing (adjusted) | 6.20 | — |
Fines & penalties
- Total fines
- $6,152
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (9)1 actual harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-03-11 · Health · corrected 2025-03-18
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-03-11 · Health · corrected 2025-03-20
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-08-07 · Health · corrected 2024-05-03
Potential for more than minimal harm
- EF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-08-07 · Health · corrected 2024-08-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-07-21 · Health · corrected 2022-09-07
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-07-21 · Health · corrected 2022-09-07
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-21 · Health · corrected 2022-09-07
Actual harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-07-21 · Health · corrected 2022-09-07
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-21 · Health · corrected 2022-09-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LUTHERAN RETIREMENT MINISTRIES OF ALAMANCE COUNTY, NORTH CAROLINA | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1983-09-30 |
| CONKLIN, JONATHAN | Individual | CORPORATE OFFICER | — | 2017-10-01 |
| FOX, PAMELA | Individual | CORPORATE OFFICER | — | 2013-01-04 |
| FOX, PAMELA | Individual | W-2 MANAGING EMPLOYEE | — | 2013-01-04 |
Other facilities in Burlington
| Name | Overall | Beds |
|---|---|---|
| Edgewood Place at the Village at Brookwood | ★★★★★ | 51 |
| Liberty Commons Nursing & Rehabilitation Center of | ★★★★☆ | 122 |
| Alamance Health Care Center | ★★☆☆☆ | 180 |
| White Oak Manor - Burlington | ★☆☆☆☆ | 160 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.