University Place Nursing and Rehabilitation Center
9200 Glenwater Drive, Charlotte, NC 28262 · CCN 345142
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 207
- Avg residents/day
- 161.7
- Phone
- 7045490807
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-24 | 5 | 5.6 | 9.5 | -0.6 better |
| 2 | 2024-03-13 | 24 | 7.2 | 9.8 | +16.8 worse |
| 3 | 2022-08-25 | 6 | 7.4 | 9.3 | -1.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.64 | 64.8% |
| RN staffing (reported) | 0.33 | 79.2% |
| Total nurse staffing (adjusted) | 4.40 | — |
Fines & penalties
- Total fines
- $276,401
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- PRINCIPLE LONG TERM CARE
- Facilities in chain
- 44
- Chain avg overall
- 3.10 / 5
Inspection citations (35)2 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-24 · Health · corrected 2025-07-18
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-07-24 · Health · corrected 2025-08-21
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-24 · Health · corrected 2025-08-21
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-24 · Health · corrected 2025-08-21
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-07-24 · Health · corrected 2025-08-21
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2024-10-15 · Health · corrected 2024-09-20
Actual harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-15 · Health · corrected 2024-11-09
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-08-27 · Health · corrected 2024-08-05
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-08-27 · Health · corrected 2024-08-30
Potential for more than minimal harm
- BF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-08-27 · Health · corrected 2024-08-30
Potential for minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-09 · Health · corrected 2024-08-27
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-05-30 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-30 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- HF0679Provide activities to meet all resident's needs.2024-03-13 · Health · corrected 2024-05-30
Actual harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-03-13 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-08-25 · Health · corrected 2022-09-26
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-08-25 · Health · corrected 2022-09-26
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2022-08-25 · Health · corrected 2022-09-26
Potential for minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-25 · Health · corrected 2022-09-26
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2022-08-25 · Health · corrected 2022-09-26
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-08-25 · Health · corrected 2022-09-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HILL, STEPHEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2011-01-01 |
| HILL, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2011-01-01 |
| HILL, RAYMOND | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 18% | 2011-01-01 |
| HILL, RAYMOND | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| HILL, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| HILL, ROGER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-01 |
| HILL, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| HILL, ROGER | Individual | CORPORATE DIRECTOR | — | 2013-11-01 |
| BOICE, GALE | Individual | CORPORATE OFFICER | — | 2018-03-05 |
| PRINCIPLE IT SERVICES, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| JOHNSON, DIANNE | Individual | CORPORATE OFFICER | — | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
Other facilities in Charlotte
| Name | Overall | Beds |
|---|---|---|
| Mecklenburg Heath and Rehabilitation | ★★★★★ | 100 |
| Brookdale Carriage Club Providence | ★★★★☆ | 14 |
| Briar Creek Health Center | ★★★★☆ | 6 |
| Sardis Oaks | ★★★★☆ | 124 |
| Sharon Towers | ★★★★☆ | 19 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.