Universal Health Care/North Raleigh
5201 Clarks Fork Drive NW, Raleigh, NC 27616 · CCN 345529
SFF
Ratings
- Overall
- — —
- Health inspection
- — —
- Quality measures
- — —
- Staffing
- — —
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 132
- Avg residents/day
- 117.8
- Phone
- 9198727033
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-20 | 6 | 5.6 | 9.5 | +0.4 worse |
| 2 | 2025-02-24 | 67 | 7.2 | 9.8 | +59.8 worse |
| 3 | 2023-11-30 | 16 | 7.4 | 9.3 | +8.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Pharmacy service | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.88 | 66.9% |
| RN staffing (reported) | 0.61 | 83.3% |
| Total nurse staffing (adjusted) | 3.78 | — |
Fines & penalties
- Total fines
- $326,170
- Number of fines
- 3
- Number of penalties
- 5
- Payment denials
- 2
Chain
- Chain
- LIFEWORKS REHAB
- Facilities in chain
- 59
- Chain avg overall
- 2.10 / 5
Inspection citations (89)5 immediate jeopardy6 actual harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2025-08-20 · Health · corrected 2025-09-09
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-08-20 · Health · corrected 2025-09-09
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-20 · Health · corrected 2025-09-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-20 · Health · corrected 2025-09-09
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-08-20 · Health · corrected 2025-08-01
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-08-20 · Health · corrected 2025-08-01
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- GF0660Plan the resident's discharge to meet the resident's goals and needs.2025-02-24 · Health · corrected 2025-04-14
Actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- JF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-02-24 · Health · corrected 2025-04-14
Immediate jeopardy
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-24 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-24 · Health · corrected 2025-05-06
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- JF0880Provide and implement an infection prevention and control program.2025-02-24 · Health · corrected 2025-05-06
Immediate jeopardy
- FF0881Implement a program that monitors antibiotic use.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-02-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-07 · Health · corrected 2024-10-14
Actual harm
- GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-12 · Health · corrected 2024-10-14
Actual harm
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-09-12 · Health · corrected 2024-10-14
Immediate jeopardy
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-12 · Health · corrected 2024-10-14
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-12 · Health · corrected 2024-10-14
Immediate jeopardy
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-09-12 · Health · corrected 2024-10-14
Potential for more than minimal harm
- GF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-09-12 · Health · corrected 2024-10-14
Actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-06-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-06-06 · Health · corrected 2024-10-14
Potential for more than minimal harm
- GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-10 · Health · corrected 2024-02-07
Actual harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-10 · Health · corrected 2024-02-07
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-01-10 · Health · corrected 2024-02-07
Potential for more than minimal harm
- GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-11-30 · Health · corrected 2024-02-07
Actual harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-11-30 · Health · corrected 2024-01-10
Potential for minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-11-30 · Health · corrected 2024-01-10
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-11-30 · Health · corrected 2024-02-07
Potential for more than minimal harm
Ownership
No ownership records.
Other facilities in Raleigh
| Name | Overall | Beds |
|---|---|---|
| The Rosewood Health Center | ★★★★★ | 57 |
| Rex Rehab & Nursing Care Center | ★★★★☆ | 120 |
| The Cardinal at North Hills | ★★★★☆ | 15 |
| Capital Nursing and Rehabilitation Center | ★★★★☆ | 125 |
| PruittHealth-Raleigh | ★★★☆☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.