Tower Nursing and Rehabilitation Center
3609 Bond Street, Raleigh, NC 27604 · CCN 345513
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 180
- Avg residents/day
- 80.0
- Phone
- 9192318113
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-20 | 7 | 5.6 | 9.5 | +1.4 worse |
| 2 | 2024-02-08 | 8 | 7.2 | 9.8 | +0.8 worse |
| 3 | 2022-10-15 | 25 | 7.4 | 9.3 | +17.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 3 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.69 | 43.5% |
| RN staffing (reported) | 1.01 | 45.0% |
| Total nurse staffing (adjusted) | 3.88 | — |
Fines & penalties
- Total fines
- $15,593
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- PRINCIPLE LONG TERM CARE
- Facilities in chain
- 44
- Chain avg overall
- 3.10 / 5
Inspection citations (40)5 immediate jeopardy
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-03-20 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-02-08 · Health · corrected 2024-03-07
Potential for more than minimal harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-06 · Health · corrected 2023-06-09
Immediate jeopardy
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-06 · Health · corrected 2023-06-09
Immediate jeopardy
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-06 · Health · corrected 2023-03-08
Immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2022-10-15 · Health · corrected 2022-11-23
Potential for minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-10-15 · Health · corrected 2022-11-23
Immediate jeopardy
- BF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-10-15 · Health · corrected 2022-11-23
Potential for minimal harm
- JF0610Respond appropriately to all alleged violations.2022-10-15 · Health · corrected 2022-11-23
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-15 · Health · corrected 2022-11-23
Potential for more than minimal harm
- CF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2022-10-15 · Health · corrected 2022-11-23
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRINCIPLE LONG TERM CARE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2011-01-28 |
| PRINCIPLE IT SERVICES, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2011-01-01 |
| HILL, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 21% | 2011-01-01 |
| HILL, STEPHEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2011-01-01 |
| HILL, RAYMOND | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 18% | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| TUCKER, DARREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-03 |
| BOICE, GALE | Individual | CORPORATE OFFICER | — | 2018-03-05 |
| JOHNSON, DIANNE | Individual | CORPORATE OFFICER | — | 2011-01-01 |
Other facilities in Raleigh
| Name | Overall | Beds |
|---|---|---|
| The Rosewood Health Center | ★★★★★ | 57 |
| Capital Nursing and Rehabilitation Center | ★★★★☆ | 125 |
| Rex Rehab & Nursing Care Center | ★★★★☆ | 120 |
| The Cardinal at North Hills | ★★★★☆ | 15 |
| PruittHealth-Raleigh | ★★★☆☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.