The Oaks
901 Bethesda Road, Winston-Salem, NC 27103 · CCN 345284
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 131
- Avg residents/day
- 117.8
- Phone
- 3367682211
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-22 | 11 | 5.6 | 9.5 | +5.4 worse |
| 2 | 2024-07-24 | 5 | 7.2 | 9.8 | -2.2 better |
| 3 | 2023-09-15 | 8 | 7.4 | 9.3 | +0.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 3 |
| Resident rights | 2 |
| Nutrition and dietary | 3 |
| Environmental | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.32 | 68.6% |
| RN staffing (reported) | 0.27 | 88.9% |
| Total nurse staffing (adjusted) | 3.48 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- LIBERTY SENIOR LIVING
- Facilities in chain
- 35
- Chain avg overall
- 2.60 / 5
Inspection citations (24)
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-22 · Health · corrected 2025-09-11
Potential for minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2025-08-22 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2024-07-24 · Health · corrected 2024-08-06
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-07-24 · Health · corrected 2024-08-06
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-24 · Health · corrected 2024-03-07
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-24 · Health · corrected 2024-08-06
Potential for more than minimal harm
- EF0791Provide or obtain dental services for each resident.2024-07-24 · Health · corrected 2024-08-06
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-09-15 · Health · corrected 2023-10-04
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-09-15 · Health · corrected 2023-10-04
Potential for minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-09-15 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-09-15 · Health · corrected 2023-10-04
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-09-15 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-15 · Health · corrected 2023-10-04
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-09-15 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-09-15 · Health · corrected 2023-10-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LIBERTY HEALTHCARE GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-05-01 |
| LIBERTY LONG TERM CARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-05-01 |
| MCNEILL, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-05-01 |
| MCNEILL, RONALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-05-03 |
| MILLER, ROBERT | Individual | CORPORATE DIRECTOR | — | 2024-09-01 |
| WILSON, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2011-05-01 |
| CALCUTT, JOESEPH V | Individual | W-2 MANAGING EMPLOYEE | — | 2011-05-01 |
| KEENER, GARRETT | Individual | W-2 MANAGING EMPLOYEE | — | 2023-06-23 |
| MCNEILL, JOHN | Individual | W-2 MANAGING EMPLOYEE | — | 2011-05-01 |
| MCNEILL, RONALD | Individual | W-2 MANAGING EMPLOYEE | — | 2011-05-03 |
| PURIFOY, PENNY | Individual | W-2 MANAGING EMPLOYEE | — | 2011-05-01 |
| WILSON, JEFFREY | Individual | W-2 MANAGING EMPLOYEE | — | 2011-05-01 |
Other facilities in Winston-Salem
| Name | Overall | Beds |
|---|---|---|
| Trinity Glen | ★★★★★ | 117 |
| Brookridge Retirement Community | ★★★★★ | 77 |
| Homestead Hills | ★★★★★ | 40 |
| Salemtowne | ★★★★☆ | 100 |
| Willow Valley Center for Nursing and Rehabilitatio | ★☆☆☆☆ | 230 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.