Starfile / North Carolina

Willow Valley Center for Nursing and Rehabilitatio

1900 W 1st Street, Winston-Salem, NC 27104 · CCN 345092

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$283,330

Number of fines

5

Number of penalties

5

Payment denials

0

Chain

Chain

ALLIANCE HEALTH GROUP

Facilities in chain

10

Chain avg overall

1.30 / 5

Inspection citations (48)4 immediate jeopardy3 actual harm

1. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-08-29 · Health · corrected 2025-09-24

   Potential for more than minimal harm

2. BF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-08-29 · Health · corrected 2025-09-23

   Potential for minimal harm

3. DF0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.2025-08-29 · Health · corrected 2025-09-24

   Potential for more than minimal harm

4. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-29 · Health · corrected 2025-09-24

   Potential for more than minimal harm

5. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-29 · Health · corrected 2025-09-23

   Potential for more than minimal harm

6. FF0814Dispose of garbage and refuse properly.2025-08-29 · Health · corrected 2025-09-23

   Potential for more than minimal harm

7. JF0880Provide and implement an infection prevention and control program.2025-08-29 · Health · corrected 2025-09-24

   Immediate jeopardy

8. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-25 · Health · corrected 2025-07-17

   Potential for more than minimal harm

9. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-25 · Health · corrected 2025-07-17

   Potential for more than minimal harm

10. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-22 · Health · corrected 2024-10-02

    Actual harm

11. GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-02 · Health · corrected 2024-07-17

    Actual harm

12. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

13. BF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2024-07-02 · Health · corrected 2024-07-17

    Potential for minimal harm

14. CF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-07-02 · Health · corrected 2024-07-17

    Potential for minimal harm

15. DF0583Keep residents' personal and medical records private and confidential.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

16. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

17. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

18. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-02 · Health · corrected 2024-07-17

    Actual harm

19. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

20. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

21. DF0641Ensure each resident receives an accurate assessment.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

22. EF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

23. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

24. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

25. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

26. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

27. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

28. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

29. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

30. DF0759Ensure medication error rates are not 5 percent or greater.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

31. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

32. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

33. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

34. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

35. EF0924Put firmly secured handrails on each side of hallways.2024-07-02 · Health · corrected 2024-07-17

    Potential for more than minimal harm

36. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-21 · Health · corrected 2023-08-29

    Potential for more than minimal harm

37. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-11-21 · Health · corrected 2023-12-19

    Potential for more than minimal harm

38. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

39. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

40. JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-07 · Health · corrected 2023-08-07

    Immediate jeopardy

41. DF0637Assess the resident when there is a significant change in condition2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

42. BF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-08-07 · Health · corrected 2023-09-06

    Potential for minimal harm

43. DF0641Ensure each resident receives an accurate assessment.2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

44. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-07 · Health · corrected 2023-08-07

    Immediate jeopardy

45. JF0692Provide enough food/fluids to maintain a resident's health.2023-08-07 · Health · corrected 2023-08-07

    Immediate jeopardy

46. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

47. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

48. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-08-07 · Health · corrected 2023-09-06

    Potential for more than minimal harm

Ownership

Other facilities in Winston-Salem

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.