Riverpoint Crest Nursing and Rehabilitation Center
2600 Old Cherry Point Road, New Bern, NC 28563 · CCN 345211
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 105
- Avg residents/day
- 81.4
- Phone
- 2526374730
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-18 | 9 | 5.6 | 9.5 | +3.4 worse |
| 2 | 2024-09-26 | 5 | 7.2 | 9.8 | -2.2 better |
| 3 | 2023-08-04 | 2 | 7.4 | 9.3 | -5.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 3 |
| Resident rights | 4 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.39 | 17.7% |
| RN staffing (reported) | 0.50 | 20.0% |
| Total nurse staffing (adjusted) | 3.61 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PRINCIPLE LONG TERM CARE
- Facilities in chain
- 44
- Chain avg overall
- 3.10 / 5
Inspection citations (16)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-18 · Health · corrected 2025-10-15
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-09-18 · Health · corrected 2025-10-14
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-09-18 · Health · corrected 2025-10-15
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-09-18 · Health · corrected 2025-10-15
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-09-18 · Health · corrected 2025-10-14
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-18 · Health · corrected 2025-10-15
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-09-18 · Health · corrected 2025-10-14
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-09-18 · Health · corrected 2025-10-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-09-18 · Health · corrected 2025-10-15
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-09-26 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-26 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-09-26 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-09-26 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-09-26 · Health · corrected 2024-10-21
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-04 · Health · corrected 2023-08-14
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-08-04 · Health · corrected 2023-08-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRINCIPLE IT SERVICES, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| HILL, RAYMOND | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| HILL, ROBERT | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| HILL, STEPHEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| BOICE, GALE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-18 |
| BOICE, GALE | Individual | CORPORATE OFFICER | — | 2018-03-05 |
| JOHNSON, DIANNE | Individual | CORPORATE OFFICER | — | 2011-01-01 |
Other facilities in New Bern
| Name | Overall | Beds |
|---|---|---|
| Bayview Nursing & Rehabilitation Center | ★★★★☆ | 60 |
| PruittHealth-Trent | ★★★☆☆ | 116 |
| PruittHealth-Neuse | ★★☆☆☆ | 110 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.