PruittHealth-Neuse
1303 Health Drive, New Bern, NC 28560 · CCN 345357
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 110
- Avg residents/day
- 87.1
- Phone
- 2526342560
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-18 | 5 | 5.6 | 9.5 | -0.6 better |
| 2 | 2024-09-11 | 21 | 7.2 | 9.8 | +13.8 worse |
| 3 | 2023-07-13 | 14 | 7.4 | 9.3 | +6.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.17 | 39.5% |
| RN staffing (reported) | 0.62 | 25.0% |
| Total nurse staffing (adjusted) | 3.21 | — |
Fines & penalties
- Total fines
- $200,097
- Number of fines
- 5
- Number of penalties
- 8
- Payment denials
- 3
Chain
- Chain
- PRUITTHEALTH
- Facilities in chain
- 95
- Chain avg overall
- 2.80 / 5
Inspection citations (40)1 immediate jeopardy6 actual harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-12-18 · Health · corrected 2026-01-19
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-12-18 · Health · corrected 2026-01-17
Potential for more than minimal harm
- BF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2025-06-06 · Health · corrected 2025-06-07
Potential for minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-05-05 · Health · corrected 2025-06-06
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-05 · Health · corrected 2025-06-06
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-19 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-11-19 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-09-11 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-09-11 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-11 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-09-11 · Health · corrected 2024-10-03
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2024-09-11 · Health · corrected 2024-10-03
Actual harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-11 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-09-11 · Health · corrected 2024-10-03
Potential for more than minimal harm
- BF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-24 · Health · corrected 2024-05-17
Potential for minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-04-24 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-24 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-04-24 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-24 · Health · corrected 2024-05-17
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-19 · Health · corrected 2024-04-24
Immediate jeopardy
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2024-03-19 · Health · corrected 2024-04-24
Actual harm
- GF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-03-19 · Health · corrected 2024-04-24
Actual harm
- GF0760Ensure that residents are free from significant medication errors.2024-03-19 · Health · corrected 2024-04-24
Actual harm
- DF0791Provide or obtain dental services for each resident.2024-03-19 · Health · corrected 2024-04-24
Potential for more than minimal harm
- CF0843Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.2024-03-19 · Health · corrected 2024-04-10
Potential for minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-03-19 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-21 · Health · corrected 2024-03-19
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-30 · Health · corrected 2023-09-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-08-30 · Health · corrected 2023-09-21
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-08-30 · Health · corrected 2023-09-21
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-08-30 · Health · corrected 2023-09-21
Potential for more than minimal harm
- GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-13 · Health · corrected 2023-08-30
Actual harm
- BF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-13 · Health · corrected 2023-08-08
Potential for minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-13 · Health · corrected 2023-08-30
Actual harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-13 · Health · corrected 2023-08-30
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-07-13 · Health · corrected 2023-08-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-07-13 · Health · corrected 2023-08-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-07-13 · Health · corrected 2023-09-21
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-13 · Health · corrected 2023-08-30
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-07-13 · Health · corrected 2023-09-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| UNITED HEALTH SERVICES OF NORTH CAROLINA INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | 2007-09-27 |
| J PAIGE PRUITT TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2007-09-27 |
| LISA P HAMBY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2007-09-27 |
| NEIL L PRUITT JR TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2007-09-27 |
| UHS-PRUITT HOLDINGS, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2007-09-27 |
| UNITED HEALTH SERVICES INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2007-09-24 |
| PRUITTHEALTH INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-09-27 |
| PRUITT, NEIL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-09-27 |
| PRUITT, NEIL | Individual | CORPORATE DIRECTOR | — | 2007-09-27 |
| PRUITT, NEIL | Individual | CORPORATE OFFICER | — | 2007-09-27 |
| HOKE, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | 2020-08-31 |
Other facilities in New Bern
| Name | Overall | Beds |
|---|---|---|
| Bayview Nursing & Rehabilitation Center | ★★★★☆ | 60 |
| Riverpoint Crest Nursing and Rehabilitation Center | ★★★☆☆ | 105 |
| PruittHealth-Trent | ★★★☆☆ | 116 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.