PruittHealth-Union Pointe
3510 West Highway 74, Monroe, NC 28110 · CCN 345566
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 90
- Avg residents/day
- 80.4
- Phone
- 7042918500
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-12 | 5 | 5.6 | 9.5 | -0.6 better |
| 2 | 2024-02-16 | 20 | 7.2 | 9.8 | +12.8 worse |
| 3 | 2022-06-30 | 6 | 7.4 | 9.3 | -1.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.13 | 58.7% |
| RN staffing (reported) | 0.84 | 57.1% |
| Total nurse staffing (adjusted) | 4.49 | — |
Fines & penalties
- Total fines
- $197,532
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- PRUITTHEALTH
- Facilities in chain
- 95
- Chain avg overall
- 2.80 / 5
Inspection citations (31)2 immediate jeopardy3 actual harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-05-12 · Health · corrected 2025-05-03
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-12 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-12 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-05-12 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-05-12 · Health · corrected 2025-06-13
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-01 · Health · corrected 2024-07-19
Immediate jeopardy
- JF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-07-01 · Health · corrected 2024-07-19
Immediate jeopardy
- HF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-16 · Health · corrected 2024-03-11
Actual harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-02-16 · Health · corrected 2024-03-11
Potential for minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-02-16 · Health · corrected 2024-03-11
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-16 · Health · corrected 2024-04-30
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-16 · Health · corrected 2024-03-11
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- HF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-02-16 · Health · corrected 2024-03-11
Actual harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-02-16 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-06-30 · Health · corrected 2022-07-28
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-06-30 · Health · corrected 2022-07-28
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2022-06-30 · Health · corrected 2022-07-28
Potential for minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-30 · Health · corrected 2022-07-28
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-06-30 · Health · corrected 2022-07-28
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-06-30 · Health · corrected 2022-07-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| J PAIGE PRUITT TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| LISA P HAMBY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| NEIL L PRUITT JR TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| NWP 2020 CHILE TRUST FBO NEIL L PRUITT JR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| UHS-PRUITT HOLDINGS, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| UNITED HEALTH SERVICES INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| UNITED HEALTH SERVICES OF NORTH CAROLINA INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-05-31 |
| PRUITTHEALTH INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-09-25 |
| PRUITT, NEIL | Individual | CORPORATE DIRECTOR | — | 2008-03-14 |
| PRUITT, NEIL | Individual | CORPORATE OFFICER | — | 2008-03-14 |
| OLARTE-HELBING, MARISSA | Individual | W-2 MANAGING EMPLOYEE | — | 2019-08-26 |
Other facilities in Monroe
| Name | Overall | Beds |
|---|---|---|
| Jesse Helms Nursing Center | ★★★★★ | 70 |
| Accordius Health at Monroe | ★★★★☆ | 60 |
| Monroe Rehabilitation Center | ★★☆☆☆ | 147 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.