Starfile

Starfile / North Carolina

Monroe Rehabilitation Center

1212 Sunset Drive East, Monroe, NC 28112 · CCN 345254

Abuse icon

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★☆☆☆ 2
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
147
Avg residents/day
112.3
Phone
7042838548

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNorth Carolina avgNational avgvs state
12025-01-08135.69.5+7.4 worse
22023-06-0877.29.8-0.2 better
32021-10-26127.49.3+4.6 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care3
Resident assessment and care planning1
Resident rights4
Pharmacy service1
Environmental2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6051.7%
RN staffing (reported)0.4850.0%
Total nurse staffing (adjusted)3.92

Fines & penalties

Total fines
$76,381
Number of fines
4
Number of penalties
5
Payment denials
1

Chain

Chain
SOVEREIGN HEALTHCARE HOLDINGS
Facilities in chain
43
Chain avg overall
3.50 / 5

Inspection citations (32)1 immediate jeopardy2 actual harm

  1. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-30 · Health · corrected 2025-10-01

    Actual harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-30 · Health · corrected 2025-09-08

    Potential for more than minimal harm

  3. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-09-30 · Health · corrected 2025-10-01

    Potential for more than minimal harm

  4. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-17 · Health · corrected 2025-04-10

    Immediate jeopardy

  5. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-08 · Health · corrected 2025-02-10

    Potential for more than minimal harm

  6. CF0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.2025-01-08 · Health · corrected 2025-02-10

    Potential for minimal harm

  7. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-08 · Health · corrected 2025-02-10

    Potential for more than minimal harm

  8. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-08 · Health · corrected 2024-11-02

    Actual harm

  9. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-01-08 · Health · corrected 2025-02-10

    Potential for minimal harm

  10. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-08 · Health · corrected 2025-02-10

    Potential for more than minimal harm

  11. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-01-08 · Health · corrected 2025-02-10

    Potential for more than minimal harm

  12. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-08 · Health · corrected 2025-02-10

    Potential for more than minimal harm

  13. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-01-08 · Health · corrected 2025-02-10

    Potential for more than minimal harm

  14. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-06-08 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  15. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-08 · Health · corrected 2023-07-06

    Potential for minimal harm

  16. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-06-08 · Health · corrected 2023-07-06

    Potential for minimal harm

  17. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-06-08 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  18. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-06-08 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  19. EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-06-08 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  20. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-06-08 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  21. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  22. EF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  23. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  24. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  25. DF0692Provide enough food/fluids to maintain a resident's health.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  26. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  27. CF0732Post nurse staffing information every day.2021-10-26 · Health · corrected 2021-12-06

    Potential for minimal harm

  28. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  29. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  30. FF0880Provide and implement an infection prevention and control program.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  31. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

  32. FF0886Perform COVID19 testing on residents and staff.2021-10-26 · Health · corrected 2021-12-06

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
SOUTHERN HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2014-05-01
CRONQUIST, ROYCEIndividualOPERATIONAL/MANAGERIAL CONTROL2018-02-01
KARSTETTER, BRYCEIndividualOPERATIONAL/MANAGERIAL CONTROL2024-06-17
KELLY, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL2018-02-01
LEE, MIN-JIIndividualOPERATIONAL/MANAGERIAL CONTROL2024-06-24
MANGINE, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL2014-05-01
MELTON, DONALDIndividualOPERATIONAL/MANAGERIAL CONTROL2014-05-01
HSP CAROLINA, LLCOrganization5% OR GREATER SECURITY INTEREST2014-05-01

Other facilities in Monroe

NameOverallBeds
Jesse Helms Nursing Center★★★★★70
Accordius Health at Monroe★★★★☆60
PruittHealth-Union Pointe★☆☆☆☆90

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.