Hillcrest Raleigh at Crabtree Valley
3830 Blue Ridge Road, Raleigh, NC 27612 · CCN 345555
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 134
- Avg residents/day
- 95.8
- Phone
- 9197814900
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-20 | 1 | 5.6 | 9.5 | -4.6 better |
| 2 | 2023-12-15 | 4 | 7.2 | 9.8 | -3.2 better |
| 3 | 2022-09-16 | 8 | 7.4 | 9.3 | +0.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.83 | 51.1% |
| RN staffing (reported) | 0.98 | 40.0% |
| Total nurse staffing (adjusted) | 4.46 | — |
Fines & penalties
- Total fines
- $17,202
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (13)1 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-09 · Health
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-12-15 · Health · corrected 2024-01-07
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-12-15 · Health · corrected 2024-01-07
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-12-15 · Health · corrected 2024-01-07
Potential for minimal harm
- GF0880Provide and implement an infection prevention and control program.2023-12-15 · Health · corrected 2024-01-07
Actual harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HILLCREST CONVALESCENT CENTER, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-02-10 |
| SMITH, LENWOOD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 25% | 2015-02-10 |
| SMITH, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 25% | 2017-10-01 |
| TATTERSALL, CRYSTAL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 23% | 2018-03-01 |
| HOOVER, WILLIAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 23% | 2018-03-01 |
| HOOVER, WILLIAM | Individual | CORPORATE OFFICER | — | 2015-02-10 |
| SMITH, THOMAS | Individual | CORPORATE OFFICER | — | 2015-02-10 |
| BRANCH BANKING & TRUST COMPANY | Organization | 5% OR GREATER SECURITY INTEREST | — | 2015-07-07 |
| BRANCH BANKING & TRUST COMPANY | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2015-07-07 |
| HUMAYUN, DABIRUDDIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-07 |
| JUDD, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-07 |
| LEE, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-07 |
| HOOVER, NADINE | Individual | CORPORATE DIRECTOR | — | 2015-07-07 |
Other facilities in Raleigh
| Name | Overall | Beds |
|---|---|---|
| The Rosewood Health Center | ★★★★★ | 57 |
| Capital Nursing and Rehabilitation Center | ★★★★☆ | 125 |
| Rex Rehab & Nursing Care Center | ★★★★☆ | 120 |
| The Cardinal at North Hills | ★★★★☆ | 15 |
| PruittHealth-Raleigh | ★★★☆☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.